Pizza Hut Delivery

I called to make an order for my kids and I was told they do not deliver to my address when I get thousands or flyers posted through my letter box specifically from burt ash road, so technically I’m cleaning up after their mess every-time but I can’t even place an order with them, ridiculous!!! I live a 4 minutes drive away from the restaurant?????? How does this make sense?

Terrible service ordered pizzas after a long day at work for me and my son told would take 90 mins I phoned after 1 hour 20 to be told I dont have a driver it's coming the guy who answered was very rude.
Then tried to call back the phone line was down DID NOT RECEIVE THE PIZZA WHICH MEANS SOMEONELSE RECEIVED OR THEY DID NOT DELIVER I WANT THE MANAGER TO PROOVE WHICH DOOR IT WAS DELIVERED TO BECAUSE I DIDNT RECEIVE IT I WANT MY MONEY BACK 😡😤😡😤😡😡😡😡😡😡

I had pizza from this specific location more times than I could count and it was alright. Unfortunately my last order fell short of expectations. The pizza was completely inedible, with a strange soapy/perfume-y taste. Huge waste as it all had to go in the bin.

If I could give half a star, that's what they will get. What ever you do don't order for delivery. Waited over two hours for my pizza. Had to cancel my order, make my way there and get a refund. Customer service is appalling. They will keep you on the phone whilst their taking orders as if you ain't even there. The worst service ever. They should never lie to customers. You have families putting their trust into you, waiting for a service to deliver. They should just close that pizza hut down or definitely rehire new staff. I will never be ordering for there again.

Excellent customer service. I got a call a bit after I ordered saying they didn’t have the cheesy triangles that I ordered so they gave me potato wedges and free extra chicken strips. The pizza it self was warm and delicious and arrived quicker than expected.

Very happy with my order. Came exactly when it said it would. Pizza arrived warm and was perfect. Will be ordering again.

Food arrived, as I went to tuck in we found the pizza was raw, the dough in the centre was completely raw and uncooked. I called the shop and all I got was an answer phone saying due to a technical fault they can't answer and to order online.

I gave it 1 start as that the minimum I can give. I would have given it 0 starts.

Ordered online, didn’t get what I ordered. When I called the shop they told me I was wrong, left the phone on the side & could hear the whole conversation they were having about the situation. Rude and unprofessional. I will never use this store again!