Pizza Hut Delivery

This is my first ever google review, and I feel my word is necessary. I have ordered many pizzas from here are usually have no bad experiences, however tonight the pizza is a solid 0/10. Initially the garlic bread appeared undercooked and cold and the sauce tasted “funny”. I’ve since after one bite thrown it away! Will consider going elsewhere!

Absolutely awful. They have a “Wing street” menu on deliveroo and we ordered bbq wings and sweet chilli bites with wedges and triangle cheese bites. Firstly the bbq wings had no bbq just plain. The sweet chilli bites again no sweet chilli. The wedges were cold and we ordered a cookie dough and that was burnt all over the edges. Awful. You didn’t even say you were Pizza Hut. If I knew wing street was from Pizza Hut I wouldn’t of ordered in the first place. Awful company.

Never had any complaints with pizza hut until now. I did an online order which still had not arrived after one hour. We phoned them and a very rude woman answered and basically told us she dont know where the order is and they have no way of contacting the driver. The manager then came on to the phone who told me he had found the order and it will be out the oven in 15 minutes. It arrived 30 minutes later and the order was wrong. We phoned up and the same girl said it will be another hour. I accepted this after being spoken to like rubbish again. An hour passes and no pizza.
The pizza in fact never showed up at all, nor was any compensation offered. I won't be returning or recommending this branch ever again.

Honestly dont bother ordering from these slow merchants! What’s happened to customer service & the speed of takeaway! Driver constantly calling couldn’t find address after clearly explaining where to go! Was asked to come outside to find them, doing their job for them! Get drivers who know routes and areas not old elderly women who can’t find where an address is! Sort it out 🤦🏻‍♂️

When you have a pizza at the restaurant it's so much nicer, tastes better, looks better and a good variety of salad. I dined at the Brighton marina pizza hut and I would recommend every day.

Just waited an hour and 20 minutes for our Pizza to arrive. Rang. Told not their problem. Disgusting service. £25 for luke warm bordering on cold, and inedible. Would never....ever...use again and suggest others think twice.

I ordered from here a couple of weeks ago and forgot to leave a review! I wanted to give 5 stars due to the level of customer service. I orginally ordered 2 pizzas and a side and even though part of the order was wrong, I cannot fault the way in which the staff/manager who was on that night rectified the problem. I called up and they were quick to apologise, and even though the it was only part of the order that was wrong, they resent the whole order again, with the corrected pizza, it came in good time and was hot and tatsed really good. Would definitely recommend for good value food and brilliant customer service.

Happy with the service and quality with the food. Pizza hut gained me as customer since they made the £5 choose your medium pizza from the menu. Every time I visit a town in my day off, I tend to look for a pizza hut delivery.