Water Works Aquatic Centre

Just to have a look and a walk about was ok the rest of the shops here make up the day here for a good day out and the views are good on way here and on the way out nice cafes to big house lake land lots of little shops

Very friendly staff with excellent knowledge on the aquatic world. Good choice of plants koi and tropical fish foods. I usually end up there on Father's day with my sons. Be it be for plants pond fish water features. Over the years I have been to other places. But still end up going there.

DISAPPOINTMENT especially after reading all the good reviews you have had. We came to buy Koi’s & asked Paul the assistant a question but he couldn’t even be bothered to look at us & assist us. We wasn’t even interested in what we had to say & while we were still talking & hoping that he would show us a few Koi’s he just walked away. How rude can u get. VERY DISAPPOINTED with the customer service from him. Sorry for much a bad review

Water works Aquatics centre was not what I was expecting to be honest. I was expecting more of a tropical fish range. However its more of a pond specialist which I didn't know at the time. They have some beautiful koi in stock. Some small some big. A big pond outside with some big koi in. However I was happy to see that they sold Axolotl. The only place I have seen them is in Scotland which is a bit far to travel. Had I had a tank set up for it then I would have bought a couple. They are not cheap but its worth it. Its only a 20 min drive from where I live but for some reason the sat nav took us on the scenic Country route. Will definitely use when I eventually get a new house and build a koi pond.

Good and helpful staff who are quite knowledgeable. They offer a good selection of supplies for pound building and maintenance. I found the fish particularly interesting especially the koi outside which are the size of cats.

Such a great aquatics with a huge range. Got everything we needed today and the staff were so friendly and helpful. Went the extra mile to make my little boy smile. Will reccommend to anyone.

Purchased floating pond raft and some plants. Plants are very healthy, Tony was his helpful self as usual as I wanted some flat rubber seals and he had an assorted box full, well pleased.

Sold me a range of high quality pond plants. Took the opportunity to demonstrate how to assemble my pump and fountain. Discussed my new pond and suggested how to deal with establishing it. Competitive pricing and excellent range and choice of quality pond plants. Helped me load cobbles into the car too. Genuinely helpful and friendly service. Could have bought online for same price, but wanted to give him the custom because he explained and calculated the size of pump needed even though we said we were just digging out the new pond. Superb customer service!!!