/England/Pond supply store

Aquatics to Your Door

Horley Rd, Horley RH6 0BJ, United Kingdom

Aquatics to Your Door
Pond supply store
4
312 reviews
8 comments
Orientation directions
5Q4W+45 Horley, United Kingdom
+44 1293 776377
aquaticstoyourdoor.co.uk
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
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Samantha Reel
Samantha Reel360 days ago
First time ordering from the company and I must say I am not disappointed!! The fish arrived well within the timeframe, fish were packed perfectly and safely. Upon looking at the fish initially they all looked very healthy and lively and vibrant colours. Still going strong 24 hours later would highly recommend these. If ever want more fish definitely using these.
James Brinkley
James Brinkley360 days ago
This is my first time ordering Peacock Cichlids through Aquatics to your door and I am impressed. All fish came in a timely manner (the delivery driver even made me the first of his deliveries that day) and were packed to a high standard.

The fish themselves are in great condition and fantastic colour, didn't seem at all distressed from their travels. I asked the team for specifics in what I wanted and that's exactly what I got. They will get my custom again.
Lewis Griffiths
Lewis Griffiths1 year ago
Would not use again as I've learned your better seeing fish in person. Was sold these Ob peacocks and told they are yellow Obs obviously they are orange and despite my emails the company don't believe that they are not yellow instead informing me they are poor quality that's why they look orange instead of yellow if I'd been advised that before ordering I would have left them. My tanks are fully stocked and all they are offering is a few free fish on the next order despite me stating I don't need or want more fish. I asked to be refunded just for the fish that do not match their description but they are now ignoring my emails.
Hannah Griffiths (H)
Hannah Griffiths (H)1 year ago
Would give no stars if I could. They sent the wrong fish and the ones that were sent have now lost their colour after a few days, definitely juiced up to look colourful. They don’t accept accountability and deny any issues. Avoid wish I’d never used them.
Michelle Hinic
Michelle Hinic2 years ago
Brilliant service fish always arrive healthy and safely
Great prices delivery
Can’t fault
Highly Recommended
Have ordered a few times now
You won’t be disappointed
Scott O'Rourke
Scott O'Rourke2 years ago
Ordered a multibuy of 15 x Malawi Cichlids, I specified which types I would require. Store delivered! Fish arrived packaged safely and looking extremely healthy. Fish settled in to tank and look fantastic. Excellent service 5*****
Trevorhickson
Trevorhickson2 years ago
Despite reading less favourable reviews of this company, I nervously placed an order for 15 assorted Peacock Malawi...
Throughout my enquiries and constant emails, Mike and his team were informative and helpful and gave good advice on selections and quantities.
The order process was easy and I was able to select a delivery day, and even with an "assorted" pack of fish, I was welcome to request specific varieites and genders.
Finally, on the approved day, my package arrived, very securely boxed and labelled, with a polystyrene lining and 6 heat packs in total (3 per box).
I chose to video the unboxing in case of issues, but my worries were unfounded.
All 15 Malawi were individually bagged, and looked surprisingly active. I had expected a little sluggishness fro the stress of the journey, but nothing of the sort!
They have all settled in to their new home along with 4 small catfish and seem very content.
OVERALL OPINION? I cannot fault this company in any way with my own experience of their service. They were efficient, helpful and have provided me with beautiful fish.
In the instances I've read of poor performance, I could only suggest that they were rare and unfortunate occurances which might be possible with such a delicate product.
WELL DONE TO MIKE AND HIS TEAM!
Susan Green
Susan Green2 years ago
First class service, ordered 3 lots of Peacock Cichlids, all came very well packed with warmers in the box, perfect condition, beautiful fish, spoke to staff before ordering, very good advice given, absolutely no problems whatsoever, will definitely use again, thank you
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