West End Post Office

The staff there are really friendly and always have a smile on there face.
NOT!
If you are able to drive or go elsewhere do so, they really need to be brought to the Post Offices attention and be advised to change there manners
Especially this morning 4th June 2019 9.30am. The attitude of the women behind the counter was awful. I went to Eastleigh instead.

Just googled opening times of this post office so my husband could nip there on his way home from work (as a postman himself!!!!!) Couldn’t help put my own review in after seeing others experience bad customer services as myself!
Went in with my 4 year old and 2 parcels a couple of weeks ago. Two woman behind the desk, both talking to each other. Ignoring me.. firstly can I just say what a lovely example to set to small children.. not !! I walked over saying hello - hi … not one response. Please ladies do better. Set an example. Could barely hear the woman who was talking to me. Didn’t even make eye contact with me, rude as anything. I could write worse but won’t use foul language!
Left feeling real uncomfortable and to be honest I won’t use this post office again even though it’s my local! I will drive that little bit extra to the post office in midanbury. Never experienced any rudeness there. Lovely workers. Would say boycott this post office guys. Or change your staff PLEASE

Blonde lady is always reall rude and abbrupt to customers and staff. especially to the males iv noticed.

The blond lady with blue eyes and glasses made me cry, today she descriminated against me because of my hijab , i came from college just a few minutes ago i was so tired and went there, at the comming out of the shop a lady holding a baby came infront of me and accidently i droped out some magazines with my bag she came and told me u are so rude and i was trying to help her but she was saying seriosly no need for help in a very bad manner she ruined my day. I cried all the way walking to home . is there someone or a manager to have a look at thier empolyees or not ?

Some of the staff are very rude. Very unpleasant atmosphere

Staff are extremely rude, not very helpful, they just talk to you like you’re abit of rubbish on the bottom of their feet! Wouldn’t suggest this post office

I visited this shop today and witnessed something which was nothing short of bullying. The tall elderly lady with blonde hair and glasses behind the counter is so rude. The other staff witnessed the abhorrent way she was speaking to people and didn’t seem to care.

I dread going into this post office because the staff are always so incredibly rude. It's so disappointing to have such poor customer service. They are always extremely grumpy and negative! This isn't just a one-off either as it's the same every time.