Post Office

I like this one, nice staff, quick service, a lot of options and counters. Much better than the previous one. Clean and lovely. Passport photos, driving licenses, all that you might need from a modern post office.

Been using this post office for about 5 years now and in all those years despite the renovation the poor service I receive and watch others receive is disappointing.
Although it looks very nice and the letters/parcels get delivered the customer service is in need of improvement.
There are a couple of older employees who are rude and snappy without due reason.
There is no need to be rude to customers when your opening times are incorrectly displayed and they are confused.
The employees are always upgrading the postage unnecessarily. You need to check what the cost should be using the post office website before going here otherwise they will overcharge you.

The brief respite from the terrible service is over. Unhelpful counter staff insisted I had bought a "click and drop prepaid 1st class signed for" postage label and said I had to go to the local sorting office, 1.5 miles away, to drop it off. They couldn't tell me if it was open. Laughed about it loudly as I was leaving. When I went to the sorting office, the employee there said it was a standard prepaid label and that the post office staff could have scanned it in numerically. So there is one lazy staff member, bad at her job, couldn't be bothered to type in some numbers and sent me half an hour out of my way. This is one particular staff member, and she seems unaware that she is a civil servant, not a member of some exclusive snobby clique. Her rudeness is pretty astounding, given she is in a service career..I won't name her as that's a bit much and hopefully reading this she might think twice about finding customers a source of amusement when in fact it is her that is making mistakes, on a regular basis.
This post office also manages to lose parcels frequently, which has never happened to me using any other post office. This branch has lost a Tracked and Signed For parcel of mine every year for the past 3 years. I have never had royal mail lose parcels using any other branch.

I went to pay £800 cash to my bank account here. I had previously separated into 100s and counted it over to the cashier. As I was looking through my bag for my debit card she said "OK, £700, insert your card." I got stressed and started frantically searching my bag again until I remembered clearly counting the eight bundles and saying 800. On insisting she look again there was some theatrical fumbling before miraculously finding the last 100 under a bit of paper. Highly suspicious. Won't go there again.

Not had a problem with the postal service, seems first class but please don't trust the foreign exchange. Numbers on the wall don't mean anything and don't assume the first offer is correct. Their lunch was on us today.

WORST CUSTOMER SERVICE EVER, so rude with customer, is the second time going there and the staff is just horrible, Royal Mail should not allow such thing.

DO NOT USE THIS POST OFFICE. AVOID IF POSSIBLE. Staff are RUDE, UNHELPFUL & incompetency at is finest!!!! How they’re running this place I’ll never know, it’s sham!! The 2 old men and the small old lady with cheap lipstick have spoken to me like dirt on their shoe.

DO NOT get parcels delivered. They will take them for themselves. BUNCH OF CON MEN

Rude staff never saw so incompetent people working. Lady with short hair accused me of stealing tape from the shop when I had my own one . After she changed what she said when I decided to answer to her . I will not recommend their services and also all the bad reviews that are here are accurate. I use other post offices frequently and I never had any issue with using my own stuff.
Good luck 🤞