Lewisham Post Office

Utterly appalling service. Went in to post a parcel to be told it was closed again as no staff again. This place never has any staff. I don't understand the incompetence of the manager. This has been going on for well over a year.
Whilst waiting I heard the WHSmith manager scold the security guard for not standing in the correct spot stating "I pay you to stand at the door"...such a condescending and truly awful woman.
Post Office really need to sort this out, and so do WHSmith

1 star for the fact it idls occasionally open.
This WHSmiths and it's Post Office outlet are beyond a joke. Staff that obvs despise their jobs an. With customers. A closing time that is less reliable than Boris Johnsons word or memory.
If you catch it on a good day and fully functional count yourself lucky, that's usually when Sharon is working. Without her the place falls apart.

Royal Mail you should be ashamed this Branch is a complete Disgrace and is severely under supported logistically.

It has been understaffed in general for Months and to further compound the frustration at the long queues and wait time they're Self Service Tills have not worked 3-4 weeks now. Because allegedly there is a fault with the BT Line. Sort it out this is affecting people's ability to earn an income and adding stress to an already extremely stressful tine

I'm giving 5 stars because the staff are doing their level best, constantly. People don't seem to understand that the person at the till isn't the owner of Royal Mail and so complaining about staff to them is pointless. This place needs to pay their people more at least if they're not going to hire anyone. What would Queenie think? Smh

Terrible service! Long queues and only 2 member's of staff working on counters and self-service! You need to get more staff or allow the smaller post offices to have more services. Customer services is terrible, staff need re training!!! Will not be using Lewisham (WH Smiths) again!!!!!!!!

Very rude and unpleasant staff!! Especially one Indian/Asian woman with long black hair and ponytail. Very disgusting attitude for no reason, sort this out please!! You might hate your dead-end job but don’t take it out on customers who are just there to send a parcel. Where else are we meant to go?? Get rid of her or give her proper training to learn how to speak to other people

Standing inline right now.
Distressed at this service
For months and months the service has been appalling and on the busiest day (Saturday) people are able to go to the post there is only ONE member or always an inefficient amount of staff.
There is a service called indeedflex which is a recruitment service you can hire temporary staff for cheap or use Angard to help u out
I officially hate it here
I'm slowly dying here

Top tip - jump on a 5 minute bus to Blackheath Village, go to the post office there (where there are always 2-3 people serving), get the bus back. This will still take less time than waiting in the never ending queue at the Lewisham branch.