Preston Road Post Office

for making transactions with money gram they not accept card payment, only cash. And I need to go in other Post Office every time.

Disgusting service not helpful, wouldn’t even to attempt to scan my parcel because there was no L in the title ??? All post stickers are different but the lady there was just not even attempting it and rude when I insisted I’ve booked this before.

Lazy, terrible staff.

The service is excellent here. The biggest issue is there is always people sending money to Europe which often creates the queues, they are unable to read the forms and require assistance! Then get rude to staff. Then claim staff are racist IE IONUT REVIEW
Doubt this money is earned legitimately either!

I have always been very happy with the service and the staff. I don’t understand why people are mad and complaining a lot! I think people need to stay calm and be polite and work on their own behaviour first.

It is freezing in this post office to the point where the staff are wearing hats, gloves and scarves all day to keep warm - this can't be right at all and if I worked there it would be tempting to walk out!

Very unhelpful post office! I have never found the staff here pleasant, but I am so annoyed with them today, Saturday. I asked my husband to collect a parcel for me (a pair of shoes I had redirected there via Royal Mail) They refused to give them to him even though his driving licence has the same address as mine) He phoned me to ask me to send a photo of my licence, which I did, but they refused to accept. I'd also sent him the text that Royal mail sent me. I would understand if the said item had been stamped "addressee only", but it wasn't ! I just think he met a 'jobsworth ', full of their own self importance. It is now going to be really inconvenient for me to pick them up and my shoes are going to have to sit there for another week!😡😡

Such a ridiculous customer service, very rude staff, lady in the right side big cabin have no manners or way of speaking to customers, so badly poor communication. Very disappointed. Never going again please guys don’t bother go there, you rather go to Kingsbury branch but never go to Preston Road post offices the staff have no manners, no doubt the other lady at the left side cabin she is decent tho.

My friend went today and was treated rudely by the staff! AVOID this post office! Worst customer service ever! No manners! Clearly shows! That’s the staff is uneducated and unprofessional… they made my friend open all the bag even though the item was paid using PPI system!

AVOID THIS BRANCH! Go there only if you want to be intimidated….