Royal Mail Delivery Office Tamworth

Friendly staff, depending on time either good or bad parking. Easy to drop off and label printing service.

Why don’t they move to a bigger place on a industrial estate would be a lot easier for everybody it’s a joke where it is.

New opening hours from August 2022:
Monday
08:00-12:00
Tuesday
08:00-18:00
Wednesday
08:00-18:00
Thursday
08:00-19:00
Friday
08:00-18:00
Saturday
08:00-13:00
Sunday
11:00-15:00

Very poor service, parcels gone missing. Letters not delivered. Woman on customer service desk can barely speak or read English. Staff too busy smoking In public areas. No parking. Managers are out of depth. Thefts of parcels take place. Lost several parcels of most which were mostly hotel chocolat. Not fit for purpose. Needs new managers as current ones are useless. I would add that they are not interested in your complaints, but due to their monopoly on post you can not do anything about it. The so called shift managers are absolutely useless.

There are very few sightings of posties in Tamworth lately. More chance of spotting a big cat or UFO. Every day seems to be being treated as a strike day.

My package was lost. They first said that it was sent to another PO so i went there and they didn’t know anything. After I complained to both the Post Office and Very which sent it the office manager called back saying they found it and i should come pick it up. They didn’t apologised or anything and am going tomorrow to see if they actually found it or not. The staff there is rude, they act like your a fly or something disturbing there peace.

Totally useless service. Mail delivered to wrong addresses, three letters and two parcels, the collections desk said to complain over the phone, they cant help. No sympathy and twice now i have had to report lost items and each time it took me 32 to 50 minutes to get answered listening to that useless auto message about not being upset with staff. They are either too few or too busy with complaints.. Such a poor service now-days and the joke is they want better conditions and pay.. wish i could get even a 2% annual pay rise better than the 0 we have to expect.
I wish they would do their job correctly.

Lovely staff but parking is awful and if you hit it wrong, you'll be queueing for much longer than you'd planned. I really do feel for the residents