Arington Residential Sales & Lettings

My experience of using Arington Estate Agents, was a very good one. Me and my partner were first time buyers, and naturally buying our first property was an exciting, but incredibly daunting prospect. We were uncertain of what to expect, although we knew it could be a challenging and stressful experience. However Nigel and Sarah where very understanding and guided us through expertly and they went that extra mile to ensure our dream home was secured and became a reality. Not only did they keep us up to speed every step of the way, but I personally felt I went from practically knowing nothing about house buying to becoming an expert in a few months, thanks to Arington.
I would thoroughly recommend them, and intend to use them again when we come to sell in the future.

Nigel was the vendor's agent for the property we purchased. He was very professional and extremely knowledgeable on all aspects relating to the purchase. Even though we were first time buyers, we found the entire process very straightforward; this was undoubtedly as a result of Nigel's contribution to the process. He ensured efficient communication and exchange of documentation between us and the vendor, while providing us with good unbiased advice throughout the transaction.

I will not hesitate to get Nigel and/or Arington involved in any of my future property transactions.

We have used many Burgess Hill Estate Agents over 40+ years living in the town. We can categorically say Nigel at Arington is by far the best. Service was friendly, efficient, and Nigel went out of his way to keep us informed when snags cropped up in what should have been a simple sale. Would thoroughly recommend and would definitely use again.

Terrible support and to contact, didn’t have our internet which was included for the first 3 months of tenancy. Always passing blame then charged us £800 for cleaning after we moved out when it was left spotless??? Disagreed with the deductions amount and still haven’t heard back after a month

These guys are worth avoiding at all costs. They don't respond to tenant enquiries/complaints, but will hound tenants regularly when it suits their agenda. Incredibly slow moving, repeatedly fail to meet appointments for tradesmen to attend properties. Nigel in particular is either an incredibly poor communicator or has too many obligations to deliver on any of them effectively.

Avoid! Moved into the house with a broken oven, broken bar stools, a broken mattress, a filthy sofa, no desk chairs and a rat infestation. My wardrobe was broken and many times nearly fell on top of me, which could have caused serious injury. When we moved out, we left the house spotless and were still charged with 20+ hours of cleaning.. They charge a lot more for the rental of their properties than most estate agents in Brighton yet do not provide half as good service.

Don’t have students best interest at heart. Ripped us off. Problem after problem after problem. Told us we had mice 3 days before we moved in. Oven was broken. No desk chairs. Broken bar stools so no where to sit in the kitchen. Mattresses were poor. Boiler didn’t work. Nigel was unprofessional and rude and belittled any conversation we had with him. Erica gave us false hope time and time again. Avoid at all costs. Safe to say they just aren’t very good at their job and enjoy ripping students off. House was spotless at the end but charged us for 20+ hours of cleaning…. I wish I could give 0 stars.

Don’t rent as a student, you will be ignored or treated with passive aggressive tone when asking questions in person. Also expect to have costs taken off your deposit for ridiculous reasons.