Worst agency I've ever had to deal with. The receptionist probably the most rude person I've had to talk to and the landlord won't fix anything at all if you ask him. All he wants is his rent and that's it. Don't bother with this agency, seriously. Get out whilst you can. If I could put zero stars I would. Absolutely atrocious service, I highly do not recommend this Lettings Agecny even if I was a homeless person.