Run Preston *ORTHOTICS & GAIT ANALYSIS EXPERTS*
17 Northway, Broughton, Preston PR3 5JX, United Kingdom
4.8
102 reviews
8 comments
R75C+XF Preston, United Kingdom
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Monday: Close
Tuesday: 10–14
Wedneasday: Close
Thursday: 10–16
Friday: 10–16
Saturday: 10–16
Sunday: Close
Tuesday: 10–14
Wedneasday: Close
Thursday: 10–16
Friday: 10–16
Saturday: 10–16
Sunday: Close
My current shoes are trail shoes which i have been told are not shock absorbing enough for road running.
I also have a mild scoliosis, hypermobility syndrome and one leg slightly shorter than the other so i need to be careful.
So today I bit the bullet and went to an independently run small running and orthotics shop in Preston ( Preston runner) . The guy there was really great. I knew i was going to have to pay a fair sum for a descent shoe but the orthotics are £280 so i was quite worried about that . He did my gait analysis on the treadmill and said despite everything my gait was not too bad. He gave me a heel raiser for my shorter leg for free and said i may well not need an orthotic! He recommended a mens Brooks Adrenaline GTS 22 for my wide feet with bunions ( I am a lady but had been told before this might be the solution) . I took my current runners ( bottom right) and he said it was very rare to see bunion holes worn into trainers and he had rarely seen it. Anyway I really value the guys honesty in not trying to sell me the orthotics. A visit that could have cost £410 only cost £130 for the running shoe. Might still get orthotics if i continue to have problems but we will see how we go. Anyway I have my new runners! Hopefully worth the investment as i plan to do more marathons and keep running after Manchester.
Thank you, I will be back!
Thank you 👍👍👍👍
Picked up a new pair of Brooks and left confident again that my new shoes will serve me well. I couldn’t recommend Paul more, thank you.
Had the gait analysis which was carried out very professionally and would definitely recommend, Paul’s knowledge is second to none in that department! But when it comes to sales and after care I have never been spoken down to like that in my whole life and also never had the phone out down on me because I told him I am leaving a review! All I rang to say was is there any possibility I can return the shoes due to the fact I don’t really like them and they don’t suit me! I was told NO! I was initially in shock as I have never been refused to return an item in my life? Have you? I wouldn’t of argued the cause if I was explained this at the time of sale because you have been notified! I was thrown at me “I have bills to pay” “I have a business to run” don’t we all? Not just Paul at run lancashire has had an inflation rise!
I wanted to return the shoes and pay the £25 for gait analysis which is offered as separate service! I am running my first marathon for very special and good cause for charity” this was meant to be part of the build up but Paul has definitely ruined this for me! Have you ever been threatened by a shop owner?
I bought the shoes in a little bit of a rush as the shop was full!
If anyone doesn’t believe this review please comment below and I will directly send you voice note of the conversation and how it went as I do record all my phone calls please just comment below!
PLEASE BE WARY BUYING OF THIS SHOP USE HIM FOR HIM KNOWLEDGE BUT DO NOT BUY SHOES FROM THEM!
I’m sure if you go in and don’t ask for your money back if your happy with your purchase Paul will be absolutely delightful with you but what a change in person!
More than anything I am left upset and disappointed! I will be making sure this make social media and please make sure in your reply like the said on the phone “YOUR GOING TO MAKE ME LOOK STUPID” remember facts only when arguing!
Explain your policies better and you might not have this issue in future!
Hope you actually take some pointer from thsi Paul and treat your customer who are paying you good money with a little more respect!