DEICHMANN

Visited the Uxbridge store to buy some new shoes, was greeted as I entered which was nice, as I was looking around the gentleman asked if I needed anything but I was happy to browse. I found a nice pair of shoes and after trying went to browse some more, where I saw a nice habdbag and went to the till. The gentleman at the till offered waterproofing/stain proofing the shoes for only £2.99 which I did go for. The customer service and friendliness of the staff was excellent. The store was clean and tidy. A lovely shopping experience and I will definitely shop here again.

Visited this store hoping to exchange a pair of shoes bought in another store for a different colour. They did not have them in my size but the gentleman serving ordered them for me, took my original pair and arranged to have the new pair delivered to my home at no extra cost. What fabulous service. I cannot praise the gentleman or the store highly enough. i would recommend to all my friends and I hope his boss sees this and gives him a raise!

It's a great shop with great staff - sellers are professional and very kind, always around and ready to help you if necessary. It's a pleasure to go shopping to this particular store. I highly recommend!

On the 15.12.20 around 1230pm I went to your branch 0079 in Uxbridge  and was served by this awesome gentleman number 104976 Rece on Till 01. I had bought 3 pairs of shoes. When paying for them, this gentleman accidentally scanned one of the pairs twice resulting in me paying an extra £5. After I left, I realised the mistake and returned to the store as I was not far away. I have never seen such a genuine regret of such a small mistake. He was so apologetic and he felt he would beat himself about it till the end of the year. I am the one who will think of the service you gave me till the end of the year. We all make mistakes. It's the acknowledgment that repairs our mistakes.
I must say you have such a wonderful kind friendly, smiling, very appreciative,   good hearted employee. The list can go on. You never find such people these days. He made me feel so welcome to shop with you. I would like to say to him and to whoever employed him, you saw what I saw, a rare jewel. Thank you. Many employees these days never say thank you to their customers. I noticed , he did.Customers speak from the heart. If I could give 7 stars, your company deserves it  because he made it worth that. Thank you.

Very impressed with the customer service from Scott, I have been running my own business for the last 16 years and I often come across a basic service in most places, but Scott is wonderful, so friendly and went above and beyond to help, will definitely be coming again.

I visited today and Kirsten and Jack were wonderful and most helpful! Big praise to both, thank you for everything!!!

Friendly staff ; Efficient Monica went out of her way to ensure a product I wanted (for ages !) was available and made me happy :-)

Very good Customer Service.

AMAZING!! 1st class customer service . The gentleman who works there is the best of the the best. Regardless of the question he goes extra mile to help, always greets you with smile. What a credit to the company!