JD Sports

Thank you to James and Sulkam (hope I spelled this correctly?) Who helped me when I bought my new trainers on Saturday afternoon. Both were very helpful and knowledgeable. Very happy with my purchase and will deposit come back for my gym kit! Ot only were they very attentive but knew what they were talking about. These guys need recognition for their hard work.

Popped in looking for a pair on new trainers on a sunday afternoon, lots of staff stood around chatting, had to interrupt their chat about yummie mummies to ask for assistance, size wasn't available, didnt try and persuade me to another similar they just carried on chatting, bought online from Tower it was much easier.

Visited Saturday 12 March and was served by a very rude young female who had her hood up. Only bought two t shirts and she couldn’t be bothered to fold them and scrunched them up so I folded them myself. She then shouted the total me and said yeah afterwards and after I paid moved over to the other till and went on her phone. I then had to reach over and collect my own receipt from the till. I am really shocked at how rude, disrespectful and poor her customer service skills are. Will not return to this branch ever again.

Thank you very much to Michael and Shaquille for your help and assistance. You both go above and beyond to meet my needs and I appreciate your kindness. Also to the other staff members who made my visit welcoming. Excellent customer service. Keep up the good work team Clapham Junction.

Went today to collect crocs. Shop not busy. Kept me waiting for five minutes. Then said do you want Something!! I said yes to collect a parcel. Two girls on the till!! Another ten minutes before I got the parcel. They need to have customer training

Overall clean store, but staff attitude was pretty poor.
Heard the Manager complaint about the number of temps she had been allocated that day, leaving her by the till all day…
That sounds spot on as most of the staff didn’t seem to care a bit

The staff exhibited brilliant customer service and didn't pressure me into buying anything like some other stores do. I looked around then after a while I left to think about what I wanted to buy and on my return I got the most wonderful service. As someone who has learning difficulties shopping can be an extremely overwhelming experience but all the staff made it easy for me. The prices were fare and the sale items were lower then I would've expected them to be. I ended up buying a pair of Air Max 97 and a Fila shirt for only £70!!!! I will continue to shop there for ALL my sports clothing!!!! WELL-DONE JD SPORTS!!

The trainers I wanted wasn't in stock Kiddy check other branches no luck. In the end the trainers were ordered to be delivered to my local store. I am very pleased and impressed with the customer service received extremely friendly, keep up the great work. 👍 Ps trainers received in three days