Runners Need Bristol City
Unit 2, New Broadmead, Union St, Bristol BS1 2DL, United Kingdom
3.8
25 reviews
8 comments
FC45+R7 Bristol, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
I went back a second time to return unwanted clothes that i bought in store this time and again same girl with bad attitude and customer service. I thought to myself maybe shes having a bad day but it always seem to be the same with this member of staff, I think shes full time maybe because shes in the store a lot.
My final time i returned with unwanted clothes from online I saw the same staff member with the bad attitude but as soon as she saw me she walked off and the other member of staff behind the counter served me. This other member of staff was great, good customer service, polite and processed all my unwanted clothes so much faster and I think she was a part time member.
The fourth time I decided not to return to the store to return anything and used the post office to return my items and pay for the postage to send everything back instead. The hassle of dealing with bad customer service and attitude from that full time member of staff wasn't worth my time, despite being a free return in store and i wont be returning to that store again. That store wont survive for long with members of staff like that.