Sports Direct

Every time I order online they send me the wrong size or something completely different. I then return to the store to exchange but they don’t t have item in store. So will only offer a credit note to then order online costing yet again £4.99 postage both home and to store. I think they do this on purpose as it seems to be a habit! I won’t be a returning customer just best going to NIKE official online. I’ve lost money with this company.

I visited your store today and ended up walking out after the disgusting way one of your female members of staff was speaking to myself and my wife.

Staff were not very helpful and I got the impression from their body language that they had better things to than serve customers.

I'll be contacting your customer services or head office tomorrow regarding your shop.

Only 1 star for the customer service, shocking and ignorant behavior. Had a small query regarding a price and given attitude by 3 members of staff it all seemed to much for them and they could not be bothered.
Will give 4 stars for the shop, merchandise and prices

Walked in today and was impressed by the size of the store! It looks very well laid out and plenty of stock on display, however that doesn’t mean they have your size.

Travelled to two separate sports direct and they were helpful, however in this store I couldn’t find a single member of staff to help with getting my shoe size, so we ended up going to the tills and asking where we were greeted by two giggling women. I proceeded to ask if they had my size and obviously one was a new member and didn’t know what or who to ask. The other female told her to ask another member of staff, to which that person couldn’t help. So in the end the woman behind the tills went out back to look. Great! At last!!!

5-6 minutes later she returned to say both of the shoes I selected are not in my size, but can I put these shoes back on display. THE CHEEKY COW!

Do they not pay enough at sports direct? Because the staff I encountered today obviously didn’t want to be there and would rather have fun and giggles at the customers expense! I’d love to know what was so funny/entertaining.

Got to the front door and was greeted by an absolute hideous mess! Went upstairs feeling pretty ill but didn’t stay long! #standards

First time at this huge upper floor store. Lots of choice and seemed empty, was midweek. Note though they don't do refunds only credit note, was told this after I asked about refunds, yes 28 days, then after I paid, and that will be a credit note only.

Went to this store yesterday. We just walked in and started to look around when who I assume was the manager proceeded to scream and shout at some members of staff and throw a heavy plastic box on the floor like a child having a tantrum. He clearly made the members of staff feel very uncomfortable and embarrassed as they went bright red. He did this infront of a shop full of customers who all looked around and also felt very uncomfortable. My partner asked one of the staff members if they were OK and if he was always like this. We left the shop after not really looking around because we felt embarrassed for everyone that had to work with him. What a poor manager you must be to have to reprimand your staff in that way. I hope it made him feel really clever. I'm sure these sales assistants don't get paid enough to have to deal with a toddler as their management.

Absolutely shocking experience. Staff were grumpy and not willing to help, also refused the student discount which is clearly on Unidays. Furthermore, they had items with 2 for a certain price but only stocked one of each size so it was actually impossible to get this offer. They barely had any actual sporting shop and is really just a poorly managed clothes shop. The staff didn't even know to use the tills and had to keep calling the manager. Not impressed, I will not be returning.