JD Sports

Rude people at the till. I have ordered a product and kept on waiting to be notified it was in the shop. Never got the notification. I went to check in the shop. I was asked to wait in the queue, although I was not buying nothing ant there was enough personnel in the shop to answer my queries.
After waiting they asked me to write order number and name on a piece of paper and one of the people who was in the shop was sent to look for the order. Which could have been done without me waiting in the queue.
Then I waited forever until they finally found the product. It was there.
I asked for the name of the nice lady at the till. She refused to give me her name. I work in public service. I always give my name when asked, as I take full responsibility for what I do. She was working with public, so why not give me her name?

Anyway, the problem is:
1. They do not answer phone
2. They do not notify you when product is delivered
3. They do not have a till for click and collect, although they have a lot of people just walking about in the shop.
4. They disrespect customers.

All in all... terribly poor administration.
Not to mention that they only had a few products in the shop, spread on a lot of space. Not impressed at all.

A pretty poor JD. Found customer service especially within this store is awful. I was waiting for half an hour for them to collect my click and collect. The staff are not very polite.

Popped in to pick up an online order. Turned out to be damaged. (Who would package a clearly damaged item?) Picked up a Trainer on offer only to be told "it's an odd pair" by the most miserable kid in the world. Staff are young and useless. Offers are next to nothing. Won't bother again.

I wish I could give this 10 stars.

I purchased a pair of vapourmax and 110s, jet black of course, a black Nike tracksuit and a Bally.

Later that night I put on my new riding out gear and got pumped for seeing any opps..

I saw an opp from a mile away, my boy was like wait here I'll back it, I turned and said no need boy I got this. I stepped out the dinger and the air bubbles from my vapourmax gave me incredible jump height, so I squatted down and jumped as high as I could. I glided aerodynamically across the oppblock and landed Infront of 3 YG opps, none of them wanted it when they saw my riding out attire.

We ended up playing chess and squashing our postcode beef, DMT is amazing you should try it.

DON'T COME TO THIS STORE. I came into this store and wanted to buy a pair of trainers and asked multiple staff is there a size 6 and they said yes and made us wait to get the other trainer for ages.what a waste of my time and they gave other customers their trainers when i was first. Never coming here again what a useless store.

Love this store the staff are always friendly and helpful. I have bag myself some beautiful clothes and trainers from here only one little dig though please do more bigger clothes for bigger guys but on the whole brilliant store.mdd.

Well was fine until I was charged on my card double for the trainer .. up to 5 days now I have to wait for a refund .. not good enough

Awful customer service or lack off should I say. Manager is rude as I quite clearly inconvenienced him by asking for assistance whilst he was too busy chatting to his mates(jd check your cctv) store reserved wrong item for me even though I had called up prior to making my way there to ensure it was the correct item. When I was eventually able to exchange the item I did not receive an apology nor a thank you at the end of the transaction from the manager who processed the exchange-how unprofessional. I will not be shopping at this store again and advise others to avoid.