Sports Direct

After a long drive, I arrived store at 5:15pm and noticed the entrance door was locked - the closing time (at the website and also at the store window) was 5:30pm! After staying few minutes outside, I saw someone inside and enquired him about it. “We need to close the store at 5:15 so that we have time to clean the store”, he replied. As said by one of reviewers, staff are never bothered to serve you!!😢

So bad! Went in to find some slippers. Nobody to be seen. So wondering around with my baby in a pushchair which is so terrible in that cramped shop! To find 2 staff on the tills with 4-5 people to be served. Omg.. Found the slippers. Got served and a women asked where something was, he walked off from seeing me and went to help her?!.. so I stood there pulled off my own receipt and walked off! Absolutely absurd. He was the kid who worked in b&m and is very snotty and moody teenager. I never go in sports direct for these reasons! Never again !

The store was just as densely laid out as previously and only one till was operational. Although they had what I wanted at a good price I left without purchasing anything because I didn't want to stand in a long queue to pay. I didn't feel safe.

What an absolute pleasure to visit this store today!
A friendly greeting at the door, then assisted and advised by a lovely young man. I had very specific requirements and he immediately knew which trainers would be perfect.
Social distancing adhered to and not too long to wait to be served.

Shop sharing with 'game' has cost them a chunk of functional space and has impacted some of the availability.

Add this to a less than useful website that can't monitor local stock levels and it leads to a poor shopping experience compared to other highstreet brands.

I was going to get some footwear today,and I just came here to check the opening times. I noticed the reviews. Don't the management care that it's a low rating? Aren't they bothered that the store is being run badly? Just imagine what it would be like if not just sports direct,but every business and retail outlet was run in this way.

Purchased a fitness tracker from the shop, assistant said it was easy to set up, 24 hours later still trying. Went on the website for the watch, an Everlast hr active. Found the reviews were low marked. Give it a miss.

Wanted to buy some water shoes. Every different colour was on a different deal. Found 2pairs of identical size shoes just different colours. One was 2for£11 and one was 2for £13 I asked if I could buy them both in the 2for £13 deal and was told flatly no. I've spoken to head office who say they have choice about what deals they do. Disappointed as they were just being awkward.