Sports Direct

cheap, cheerful and full of great products.

They have great sales know, I wish I knew early about this, but anyway...good store

I know with this store you get what you pay for, but do the staff get trained how to ignore customers before working for this company?
Worked out myself I needed to go upstairs to get what I needed and ended up serving myself as the boxes and sizes were out. Thankfully I knew what I needed, found the size and got out, but can imagine the mayhem if I needed to quiz one of the staff, if one would have willingly stopped to help me...!
The girl at checkout was pleasant enough, hence an extra star.
Hope not to return

Unfriendly stuff and racist chusing wath tips of clients can be served....if you are one of the unlikely client with a pair off shue the stuff meke sure you gonna join the queue until you leave....

Extremely tude and unhelpful staff. They don’t care about charity. They told me off when i asked if they could give a discount for CHILDERENS CHARITY. Awful. Dont recommend at all, stay away.

It is appalling how a large sports store with at least 15 staff members aren’t able to help customers at all. It wasn’t crowded, or busy. I stopped many staff members to ask for help with shoe sizes and no one could help except with this kind gentleman. He was also helping 5 other customers at the same time. Meanwhile all the other staff members were fooling around, flirting with each other and making fun of customers. As a tourist, I find this disgusting and will never shop at this store. As a business partner to other English organizations, I’ll will advice my partners on how bad the service in this particular location is.

Worst customer service ever. My husband was trying shorts on (on top floor changing room at 4:45pm on 31 jul 2022), a woman staff walked in with a key without knocking on the door without saying anything at all even he said I am in here. Imagine if a man walk into a woman changing room like this, it will be a big deal but the staff didnt even apologise at all.

Soon after that, the shop began to close and the staff became incredible rude. It is like we no longer a customer anymore... If you are in rush to close a store, dont let your customer come in prior to the shop close time. Sales is a professional job but i didnt see it in the staff we met today. We heard another customer really angry how she was spoken with by another member of staff too...

If you had no stars they’d get a 0, rude and do not answer the phone, they pick the phone up and busy tone it! This is the theme with all their branches, I’ve called Greenford, Harrow and Watford all do the same thing. I’m surprised that they are still in business!!