WHSmith

Visited today, has everything stationary you need. This has also a large post office inside too. Staff very helpful and if there's a queue they come out and ask you what you need to help speed things up.
Not seen that before in a shop.
Located in the same shopping area is many shops under cover. Very wheelchair friendly as pretty spacious leading outside to tge market and an escalator down to the main bustation and stops.
Recommended to all.

More staff needed! I rang 5 times this morning and no answer, just wanted to check stock of a book which for some unknown reason I couldn't do online. Ended up having to go into store and wait in a queue to ask about stock, young lass wasnt able to check and asked me to find the manager, who was serving at the back of the store, he searched and told me they had no stock, fair enough. I explained to the manager that I tried ringing and he said it was because they papers were late and everyone was busy sorting them out! Shop is way too busy for the small amount of staff they have.

Terrible. No exaggeration here but I waited an hour to be served. Why is there only one person behind the desk to serve at least 15 people+? Absolute joke.

What a load of rubbish, on a Saturday the most busy day and only 2 staff work... not good

Would be useful if they opened at the advertised time

*For the Post Office*
I Have no issues with WHSmiths itself. However….they should sack the post office from that building because they are beyond useless. Today I queued for 20 minutes to get proof of postage for a parcel I was dropping off. The man in his 50s who wears glasses was working on his own… shock! I passed him my parcel which was covered in FRAGILE tape. He then with the style of Michael Jordan slam dunked my parcel into the trolley. I stopped in complete shock. And said “it clearly says fragile”?! He scorned at me and shrugged his shoulders.
LIVID!

Picked up a magazine and went to a till to pay and was told it was lottery only and to use the self service. If I’m going to be dictated to on the fact I cannot be served by a human being, I will subscribe and get my magazines delivered rather than WHSmith taking a cut. Absolutely disgusting.

Absolutely horrendous! One person serving and the queue is half way around the store! Every time I have visited the post office its always the same several empty counters one person serving but a couple of staff mulling about not doing much