Tesco Express
17 North Rd, Durham DH1 4SH, United Kingdom
3.3
45 reviews
8 comments
QCG9+RH Durham, United Kingdom
Location reporting
Claim this location
Monday: 6–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 6–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 6–23
The store is always very clean and well presented.
The shelves are always well stocked...even during the " big lockdown ".
The staff are always pleasant, courteous and willing to help.
It is a 5 star shop !!!
The staff are super helpful, the manage is really good, I like him a lot.
This store is usually open at 6am and closes at 11pm. Not bad for a smallish store in a tiny little old mining village.
As such I abandoned attempting to get that item, and as such just had a small amount of items to pay for, with Tesco's being as clueless as ever all the self scan machines have been restricted to card payments only, as such resulted in a line to get served by a member of staff, although because another member of staff claimed there was a problem in one of the isles, she left her post and left the tills completely unattended with a line of customers who just want to get on with their day, whilst the card only self scan machines were left completely empty.
After 2 painful minutes and some unpleasant customers pushing in the line, I simply gave up and put the overpriced items back, as I simply wasn't going to waste anymore of my time accepting the dreadful service that was being delivered by Tesco's worst store in the UK.
One very important message to Tesco's is to look at allowing customers to shop independently by reopening up the self scan machines to accepting cash payments, it is a million times easier swiping the items through yourself, and it was a really well used facility when they used to accept cash. Just because today's society is more digital, doesn't mean it has to restrict the use of cash!
If u didn’t see me in the queue, you can ask me friendly instead of being barbarian
Can’t believe tesco hired this staff who doesn’t know how to respect others