Absolutely shocking. I called to speak to someone about getting a cab and one hung up on me and the other huffed and puffed as I asked them to repeat what they said. Glad I didn’t actually use their services at all. Train your staff some manners
Catrin Sutton353 days ago
Fabulous friendly communicative team of people. Punctual pick ups. Friendly approachable and I felt completely safe travelling alone with Mohamed. He was friendly, interesting and explained the issues with traffic so well. Thank you so much!
Yash Maniar1 year ago
Great service and punctual. I have used them a number of times and had no issues. I used them recently and found there was an option to pay by card. However I wasn't told that you need to pay £2 by card, which isn't a problem but lack of communication probably needs to be improved. Overall, would highly recommend!
Meera Patel1 year ago
Terrible service - the taxi never arrived at the airport. The driver called me to tell me he was 40 min away as he had just been booked. The person in the office provided false information that the driver was close by when he wasn't. I am really disappointed with the service provided. I will not be using this service again. I would give 0 stars, but it wouldn't let me.
Tracey Joyce1 year ago
Excellent service. Booked a car from Wembley Park theatre to Victoria station. The show overran but the driver’s communication was excellent and we found him easily.
Dio Sdisanurato2 years ago
25 years in London, and this is simply the best minicab office I've ever dealt with. Eshan is a superstar, and the general vibe is absolutely top drawer. Fantastic value, great service and that human touch that makes all the difference. Many Thanks
Gbotemi Adejumobi2 years ago
Booked a taxi a few days before my flight. Landed and my booking was canceled. I was not contacted or informed before hand. I had to call several times to get some clarity but unfortunately customer service is of absolutely no help. My intuition is that they are lazy and don’t want to drive to get customers. Bad experience.
Laura Leeson2 years ago
Yet another great booking and service from Angel cars. We used them for NYD to take 8 people from West London to Printworks in East London. They are always on time and have never let me down. This was my 4 booking with them, and I look forward to using them in 2023. Thanks Laura Leeson
Eshan is a superstar, and the general vibe is absolutely top drawer.
Fantastic value, great service and that human touch that makes all the difference.
Many Thanks