Tile Boutique

I ordered some tiles from the Tile Boutique to replace several that had cracked within the shower cubicle.
I wasn't sure how easy it would be to remove the cracked tiles and fit new ones but I needn't have worried. Graham from the Tile Boutique undertook the work professionally and expertly and the end result is superb. Thank you Graham and Tile Boutique.

We had to replace the shower in our en-suite bathroom as the old one was no longer compatible once our central heating was upgraded to a pressurised system. This meant hacking into the wall to re-plumb some of the water pipes, and this meant part of the wall then needed to be re-tiled.

For what must have been one of Jim’s smallest jobs (we needed less than 1 square metre of tiles replaced!), Jim and his team were very professional and courteous throughout the whole process, and we got the impression that this is simply how he treats all his clients, regardless of the size or value of their project.

Jim came to measure up the area to be re-tiled and then proceeded to research possible suppliers for the tiles. Having found a supplier he placed the order for us ... but a few days later informed us the tiles had been broken in the post as they were very poorly packaged.

Not a problem, he spoke to the supplier and they promised to ship a new set ... several days later they arrived ... all 10 tiles had been broken again in the post!

Needless to say Jim was very apologetic, and whatever he said to the distributor this second time obviously worked as the third time the tiles were delivered intact – in their very own box in the middle of a massive wooden pallet!

The rest of the process went very smoothly and the tiles were fitted by Jim’s colleague Stuart in about half a day, and he left our en-suite as clean as he found it.

Our whole experience with Tile Boutique was smooth and painless, and if you didn’t know where to look, you really wouldn’t know which tiles had been replaced in our en-suite.

I’d highly recommend Tile Boutique to anyone looking for a professional, reputable and trustworthy tiling company.

We have a stone floor in the kitchen and it looked so awful we were going to rip it up but we have underfloor heating and the cost was going to be huge. Someone suggested Paul at the Tile Boutique and when we said we wanted it all ripped up and replaced he said that wasn't necessary. They could strip the floor, fill the holes and repolish. Graham and Paul came today and wow the floor looks better than when it was installed as the guys then didn't polish it. The polish gives protection and it is going to look good for a long time. Paul also gave us tips on how to look after it.
With Paul it's not all about money it's about doing the best job for the client. We now have a beautiful floor at a fraction of what some other contractors would have charged. I'm also happy to restore rather than replace as it's better for the planet.

I have just returned from Paul's training course at the Tile Boutique. It was an unbelievable time! Paul is one of the most genuine and personable people I have ever met and his knowledge is truly inspiring. What that man can do with a piece of stone is mind blowing. Thank you for the best day in my floorcare career so far 👍

Katie was really helpful and my mum was really happy with her choice and help with choosing Tiles.

My husband and I just spent the day with Paul doing a hard floor cleaning and restoration course. Hands down this guy has to be the most knowledgeable and fairest person I have come across in this industry. From start to finish Paul showed us multiple demonstrations on different tiles, how to identify tiles, best chemical to use for restoration and tips he has learnt through his many years experience. I would imagine his customer service is second to none. Paul you honestly couldn't do enough for us, you have filled us with confidence and enthusiasm to move our business to the next level. Absolutely worth every penny and then some. Good luck with future training, and if anyone is looking a fantastic course where the trainers are not trying to up sell their own products this is it. Don't hesitate. Xx

We recently had our kitchen tiles done. Jim was great at keeping us up to date with when this would happen. Lee fitted our tiles and did a brilliant job of very high quality in exactly the time that was promised, we are so pleased with the end result. I would highly recommend this company. We would not hesitate to use them again.

I travelled from Spain to attend a training course with Paul Cranney, as I had heard from colleagues in the industry that he is the best. I was not disappointed! The whole day was packed with demonstrations, information and practicals and Paul was happy to answer all the questions I had. Highly recommend this course for anyone starting in the hard flooring restoration industry.