Exeter Diesels

I bought a van from Exeter diesels this week and dealt with the sales executive Sumiah.
They are an hour down the road from me but compared to other dealers The service I got was second to none.
I bought second hand but due to the experience of the sales staff it felt like I was buying a new van.
Really pleased with the vehicle and would highly recommend this dealer.

Bought a Ford transit minibus from these guys nice family business, been back with with a few niggles all sorted with no issues. Highly recommended

Bought a van Dec 2019, Vince was excellent very helpful throughout the purchasing process , during the last year Ive had to return the van for warranty work on three occasions , the first was dealt with promptly , unfortunately the second and third occasions were not that well dealt with. This has now left a bitter taste with me , my son has just purchased his first van needless to say he didnt buy it from Exeter Diesels. Overall I would give the sells team a 10/10 , after sales team 4/10

I recently purchased a midnight blue Ford custom from Exeter Diesels. My van dealer was a guy call Vince , he was very helpful and friendly from the moment I spoke to him on the phone. He made the process very comfortable with making me a coffee and routing a test drive. The van was very clean and tidy and I enjoy driving it. The 6 month warranty that come with the purchase of a vehicle from this company is great . Thanks .

A quick thank you to Exeter diesels & Vincent In particular.
Our business needed a van quickly, the cam belt went on our delivery van at about 2pm on the Thursday. A quick check on ExeterDiesels website offered a few options. After a phone call to them we narrowed the choices down to a Vauxhall combo.
By 11am the next day we collected our new van with all the paper work completed.

Thanks once again for your fantastic service.

Nick Wedgery. Care Clean Exeter

Easy to deal , friendly staff . Van purchased with no trouble . Good quality van as described & shown in photos .

This is my honest opinion and the truth.
I bought a van back in May 2022, everything was rushed on the day signing the documents and handing me the keys over because the guy had to rush to Plymouth to collect another van.
While driving the van home the dashboard came away which I wasn't too impressed with(surely someone noticed that when cleaning it as it was loose) I took the van back and they glued it back.

I was told when I was buying the van the advisories from the mot will all be done. When I looked through the work history that I received I noticed there wasn't any proof the near side drive shaft boot had been replaced, it was stated on the mot as severerly deteriorated leaking out. I went back to Exeter diesels and questioned this and they said it was done and they had my van on the ramp and showed me. I asked for the paperwork as proof and this was his response "it was done before the mot retake so you wouldn't get any paperwork"

2 weeks ago my van broke down! THE DRIVE SHAFT SNAPPED

The recovery guy said it was due to the boot was shredded and leaked and so did the independent garage I got it towed to. I was going to take the van back to Exeter diesels but after hearing it broke down because they lied to me I chose not too.

The fact they took me out the back and had my van on the ramp and lied to my face showing me they done it. All they done was wipe it dry before showing me.

I lost 8 days money as couldn't work and a repair bill of nearly £700, plus I had to pay £200 to get recovered as the rac didn't turn up(the rac cover came with the van)

Any more problems I encounter with this van I will take to a garage and pay for even tho I have warranty on the van and possible could get it done for free at Exeter diesels, that's how much I trust them.

We have now bought our second van from Exeter Diesels. We wouldn't go anywhere else. Sumiah is a genuine soul who goes the extra mile to ensure the process goes smoothly and you get the van you want. There have been odd issues that comes 'hand in hand' with buying used vehicles, but there wasn't any need for us to fret, as they were always sorted with great communication from Rob in the service department. I would highly recommend and buy from them again and again!!