Vets4Pets - Crewe

Fantastic, down to earth staff. Vet was very understanding and gave an excellent service. Fantastic news that they will offer weekend appointments in the future! If my instincts are right am Looking forward to the more personal service you get with a small practice which is rare in chain companies. Well done, keep going it works!

Our dog Toby was poorly with D&V for 3 days and although he had been taking small amounts of water, he stopped. Took him to see the vet who did some bloods there and then. After 20mins he had the results. His spleen, pancreas and liver were not as they should have been. After a plan of care had been discussed, he had 3 injections, antibiotic, antisemitic (sickness) and an Opioid injection for pain. He didn't cope very well with the Opioid, but I stayed up all night with him. Returned next morning and they took more bloods to send off and kept him in for the day on IV drip and antibiotic. Collected him late evening after another dose of Opioid for pain. He improved slightly, but was having fasting blood tests done. He could stay in and have them or I could take him, bring him home and return after 2 hours.
He seemed better, so it was wait until bloods came back over the weekend. Thankfully, they were much nearer normal levels and we were advised to return if any of the symptoms returned. He has been fine.
Great care from the vet and staff I spoke with were cheerful and could answer my questions about my Pet Insurance. They sorted it all out, after my initial phone call to make a claim. Am happy.

I have taken my pets to this vets for pets for many years. They are lovely with all animals and people alike. I wouldn't go anywhere else and trust them with my very precious pets.

Love the staff, very welcoming, vets great too, teddie my yorkie is waiting for insurance to give go ahead for knee surgery, so will add more

I had some bad experience with vets in the past but my experiences with you guys is really great. You have a lot of knowledge and very nice.

A very poor experience where my dog was there to have his annual health check and vaccination as part of his pet plan. To be honest, I could have done this myself in regard to the health check
And I will be speaking to another store to ascertain what this should involve, time it should take and how these checks should be carried out. The whole annual check took approximately 2 minutes. I then asked for quotes for treatments that need doing. I have had this treatment done before in 2021, so know roughly what I paid. I was quoted 4x the amount and when I asked what he could see on the records the vet in question blatantly lied to me, I know this because I called another store and they told me exactly when the treatment was, what it Involved and how much it cost. All of this was asked and the vet said he couldn’t see this and that the price paid would not be shown on the system. I then called another store and was quoted significantly cheaper for the same treatment, indeed I was quoted 900£ for something I paid 219£ in 2021. I am now taking this further to the relevant authorities that deal with Mis practice for vets. This is unacceptable, disingenuous and when people are struggling with the cost of living, a down right rip off where he tried to take advantage of the love for a pet by over charging. This vet should be investigated into his practices.

I had a terrible experience with my previous dog at a previous vets and this vets was recommended to me by a friend based on the actual vet. He was amazing, he was friendly, and most of all treated my dog as if he was his dog. Sadly Arick left unexpectedly without any warning. Since then I have continued to use this vets purely because my boy/dog is registered there. I have no complaints whatsoever in the interim however on my last visit I met a new vet who was also amazing. I did not catch his name, but I hope he is not a locum and here for the stay,

Moved to this vets4pets from another vets4pets, took the cat in because she had been vomitting and making stranger noises this time so thought something may have been stuck in the cats throat, we had her checked by another vets4pets in the past because she vomits at least once a week but she's just greedy most the time, anyway this vets in Crewe ignored anything the other vet said and said it isn't normal for cats to vomit once a week and how we should have more checks done which would total £1600, anyway we changed to a different vet after they tried to scam us for this amount of money.