Pets 1st Vets

Andy and the team have consistently been kind, empathetic and considerate to not only our dog but also to us. They have treated us all with care and really listened to us. We are very lucky to have them as our vet surgery.

Look after our two year old Labrador Hector who has been nervous due to covid and not meeting many people. They have listened to us and taken the time to make sure hector is as comfortable as he can be at the vets! Also took in a stray we found and looked after her and located her owner despite being just after closing time.

We took our dog Lucy here as an emergency. The staff were lovely and they saw her straight away. We were made aware of everything that could be wrong. We came home and within an hour they had the results of blood tests and we took her back in. She was kept in for 2 nights and they kept us informed of how she was doing. Unfortunately the outcome was not good. When we made the decision to let her go. We said goodbye in the garden which was always her happy place. Everyone was compassionate, we didn't feel rushed. I would highly recommend this vet practise.

This place is amazing plenty of parking and extremely clean.
The vets are just amazing,
I was also seen 30 minutes before my booking as well.
It also has grooming on site .
Highly recommended

We cannot fault this veterinary practice. They are busy for a reason - they offer great service, handle a variety of issues and perform surgeries. Whilst we would love for prices to be just that bit lower (like anyone), they are the best practice we've ever encountered. Attentive, well staffed, listen to you and you never feel rushed.

Cat came home limping, no obvious cause, but was clearly in pain so phoned the vets, got seen, treated and home again in under a hour. Not bad you say, I say in todays climate - excellent especially as it was a Saturday. Thoroughly recommend this vets to anyone. Thank you.

A number of bad experiences with this vet. Locum vet they had in was dismissed by them due to a number of errors. Told me my dogs infection had gone away when another vet said it was clearly still there and stopped treatment for a whole week when it should have been continued. Have since moved vets and for 6 weeks have been chasing for my dogs medical history so they can be treated properly by the new vet but the team at Runnymede just don’t reply. I’m now having to report them to the various bodies. AVOID!

Very nice staff. The reception staff are friendly and helpful and the vet was very understanding and informed us of everything.