Ipswich Veterinary Centre

Have taken our dog and cats here for years and have always received excellent care. Then, when we took our 13 year old dog in this morning with severe syptoms they were able to carry out blood tests and an abdominal scan on site within the hour saving her further suffering and travel. The staff were wonderful and very caring when we returned giving us time in a private room to say our goodbyes before putting her to sleep.

I can't speak highly enough of the professionalism and level of care at this practice.

We just changed to the Ipswich Veterinarian Centre and I would highly recommend this service. They were very professional, polite and thorough. We are very pleased with them. They have a well aired reception area where you can go in with your animals. Wear a coat as, because it's well aired, it's very cold, but it was lovely to take our cat in ourselves and not have to drop her at the door.

Had my dog, cat and two kittens registered here and not long ago one of my kittens was showing symptoms of heatstroke or poisoning, I'm not a vet so I don't know. We phoned the emergency number due to it being late at night and explained his symptoms, he was drooling, panting and fitting. The vet then said not to worry because heatstroke is not common in cats so see what his like in the morning and if his the same bring him in. We woke up to find that he had died in the night. He was a year old, and this vet had no care in the world, no compassion, clearly malpractice. We made a formal complaint and have since changed vets.

A very friendly and caring practice. Sadly we had to have our 18 year old cat Neville put to sleep today and the staff were so caring and thoughtful. A special mention to Cathy the vet who allowed us to have a special and private moment with Neville before he went to sleep. Cathy treated Neville with real respect and compassion.

Took my Yorkiepoo for her groom with Jackie and she did a brilliant job as usual. Highly recommend them. Even though it's in the same building as the vets see her in she's not afraid because all the staff treat her so well.

When it comes to writing a vet review, or taking recommendations on a vet then it needs to be based on someone who has used the vet multiple times, we can all have off days, new staff etc.
You won’t ever truly know how good a vet is until the worst happens. This is based on my 6 years of worst moments with 3 dogs.

Molly, almost 15. Barely been ill her entire life, most the staff hadn’t met her. We booked for a full body MOT early this year and decided hydrotherapy was the way forward for an ageing doodle. Facilities and staff great. No gripes there. At 14 yrs and 9 months old she had a health blip. Elevated kidney, liver and temperature. She was so very poorly. We paid the sunday extra costs and ran her in. We did not expect to hear the recommendation to put her to sleep. A day on fluids and round the clock care and she turned a corner. We brought her home expecting just to say our goodbyes and a confirmation scan 4 days later. it was not something that was pushed as it was expensive and she is an elderly dog. We are now 2 months on from her blip and Molly is incredible. She has fully recovered. Molly has always been handled with the greatest care and the service has never felt money driven unlike other vets.

Charlie. 13 yrs and 10 months old. Charlie had never been ill prior to moving to Suffolk when he was 6 or 7. IVC was our third vet in Ipswich. When IVC opened I decided to register my babies at a larger practice that had evenings and weekend appointments and better staff. Over the years a number of vets saw Charlie for his manky eyes, he was getting old and crusty. Lockdown hit. Weeks before my daughters birthday we saw flecks of blood on the wall. Wiped it down no obvious signs. Few days later saw blood on his chin. Gums had bled but stopped. Thought trauma but all ok. Then he started to cough blood and it would splatter. Again he bled from his gums. Charlie had several silly AM appointments. I sat outside the building at 2-3-4am with a mask on having him collected to see what was wrong. We must of had these bleeding episodes everyday for maybe a week. They had recommended putting to sleep a couple of appointments later and had theories of what it could be but he was happy and eating and wagging his tail so we wanted to fight no matter the cost. Reluctantly I did book him in to be put to sleep but he went 24hrs without a bleed, the poor staff on many occasions had me hysterical begging and pleading for another way on the phone. Second opinions you name it. I think he had been booked in on a couple of occasions to be put down but each time he went without a bleed I just couldn’t do it. He then went a weekend without a bleed. He was happy, everything was ok. We knew we were on borrowed time but we just wanted to love him as a family a little longer. Remember all this was during covid. We couldn’t even enter the building at the time. Charlie took a turn for the worse the day after my daughters birthday, we knew this time we couldn’t beg and plead our way out of it but like all along we refused to have him put to sleep without us present. Masked up. Entering via a seperate doorway to staff we were directed to a room. Honestly the patience Ben had with me, the crying, the shouting, the questioning, he was the vet that was with us at the end. He left us in the room for as long as we wanted in the end. Our hearts were shattered but the whole practice handled us so well, I wasn’t the nicest at times, I was struggling with my baby being so poorly.

February 2021. 24hrs after getting a boxer pup we were at the vets! Multiple visits we got the first diagnosis. This time we used the physio service. We’ve had 3 major health conditions and I don’t believe this poorly boy who is 2 this month has gone a whole month without being seen. We’ve had scans and X-rays and several emergency appointments. Cooper is insured but obviously we still pay and claim it back, we’ve spent about £2500 in bills on him. Always the same level of care and compassion. We’ve used external services you name it.

I've had several visits here recently with my pet rats, and I cannot fault them in any way. Excellent service, friendly staff and the vet has been first rate. The price is also very reasonable, less than half what I paid at Vets 4 Pets!

A swift fell from flight and hit a fence in my rear yard. The RSPB recommend I take it to a nearby veterinary centre. The Ipswich Veterinary Centre was the first name they provided, and it was the first number I called. I explained the situation, and they said they would gladly have a look at the bird. The staff was very kind, and the veterinary doctor checked the bird and cleaned the wound. They could not administer antibiotics to wildlife if there was chance of recovery and release. I offered to pay, but they did not accept it. They also gave helpful tips for lifting the bird up to help her fly (as swifts have trouble lifting off from the ground). I could not be happier with their service. Only caveat worth mentioning is that there is no customer toilet, so make sure to go before you leave the house ;)