Lloyds Bank
20-24 High St, Gosport PO12 1DE, United Kingdom
3.4
20 reviews
8 comments
QVWG+5X Gosport, United Kingdom
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Monday: 9–15
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: Close
Sunday: Close
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: Close
Sunday: Close
Donna a lower tier/basic customer facing employee asked me if its my card I'm using whilst in the bank.
I've used Lloyd's bank since 16years of age and its the first time anyone in green has asked me that In a bank in 18years.
I asked her do I look suspicious 👀, Donna said no she asks everyone the same question.
I notified Donna that her behaviour was unacceptable in this day and age, and a professional environment where she was being paid to serve me is no place to start security checks of her own.
I'll be coming to submit a formal complaint Donna, and all the staff that ignored her behaviour, deemed that level of service acceptable will have a few questions from me too.
No wonder all the Lloyd's banks are closing no decent staff left.