Virgin Money

Great

Brilliant bank they are really helpfull and look after my nan and always very helpful.

No help at all
Bad experience.
Staff not interested in taking new customers money or investments.

Never had any problems whatsover

The Staff in the Kendal Branch are Great

Kendal Branch staff very friendly and helpful, Unfortunately that cannot be said for Virgin money the company, who in my opinion and based on fact, are the most unresponsive and belligerent bank I have ever had the unfortunate experience to be lumbered with!
Since the Yorkshire Bank(20yrs + client) became virgin money arrogance, Unprofessionalism and customer neglect appears to be the bench mark of this organisation, especially if any problems arise with thier administration of your account or transactions .
Please do your own Due Diligence before signing up!!