Halifax
8/10 High St, Dartford DA1 1BY, United Kingdom
2.3
13 reviews
8 comments
C6V8+RV Dartford, United Kingdom
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Monday: 9–15
Tuesday: 9–15
Wedneasday: Close
Thursday: 9–15
Friday: 9–15
Saturday: Close
Sunday: Close
Tuesday: 9–15
Wedneasday: Close
Thursday: 9–15
Friday: 9–15
Saturday: Close
Sunday: Close
The Dartford branch employ staff who cant even "speak to customers properly",why employ them..??...Im currently looking for another Bank whom CAN act & talk properly with much Better Service!.
Im SURE that with the proper & correct training for the RIGHT staff,the Dartford,Halifax Could Be Much Better.
The bank was quiet and I was the only person there for counter service, I had several bags of coins to go in which they have taken in for me many times, on this occasion I was told they could only take 10 bags, I pleaded and asked nicely that seeing as no one else was there if they could do it as I had bills to pay and wouldn’t get a chance to come back again for a while and they have always do it for me and wasn’t aware they could only take 10 bags. The lady behind the counter was very rude and unhelpful and said she wouldn’t, then a man that worked at the bank approached me and told me they couldn’t take my change as they have no room in their vault.
So if I had a wad of cash notes would you not take them because you have no room in the vault? I didn’t have millions of pounds worth of coins to put in so really wouldn’t take up much room in the vault. How big is your vault? If it’s a size of a shoebox which the way you made out to be I suggest you invest in a bigger vault.