HSBC
1 Saddler St, Durham DH1 3NR, United Kingdom
3.4
26 reviews
8 comments
QCGF+MV Durham, United Kingdom
Location reporting
Claim this location
Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Also, when I was talking with your staff, another staff just interrupted as if I do not exist. Your two staffs were talking forever and completely forgot about your customers! Incredibly selfish, rude, barbaric and intolerable savages working there. A lot of them don't even speak proper English
I was really surprised that the Premier officer on the day did not want to help me even though I am a premier client. I tried to approach their premier guy, but he was on a mission to avoid contact. This is very annoying as HSBC tries very hard to sell its premium brand?! I was really confused.
The reason I gave it a 3 star was because the young woman at the counter was the best part of the experience. She deserved a 5 star rating while her premier colleague and the older and less than helpful gentleman at the counter, who was dismissive and not very customer orientated, deserved s zero!. Ms. Kahlbom, brava. And thank you.
Absolutely pathetic service.