NatWest

Not inpressed with 'customer' service call centre. Was left stranded abroad without money and card cancelled because they decided I failed their security checks. Not happy at all.

Friendly staff. Nearly always a big queue for the podium tills. The cash counting machine is often full and out of order when I've been. Was asked twice for id when asking for ministatement. Had just paid cash and cheques into my account. Had paid a bill also. I enquired once about ID required for sorting my mum's standing order. Hadn't got a passport at that moment in time or a photo driving licence. A benefits letter or a bus pass were suggested. I must have looked old and unemployed. Can't say I enjoy my visits.

Hi! How other companies know about my account? NatWest is actually selling your account details to others which is sham for NatWest making this kind fraud. I paid may bill over the phone and I said ( I don’t have enough money in my account) and the guy said I can see your account and told me the exactly money I have In my account. I’m leaving NatWest for this kind fraud.

Really need to have it open on Saturday when not working. Why not you just do 2 half days in the week so you can open on Saturday. Ta

Lovely experience! Change of name sorted within 5 mins! (Unlike Barclays up the road, which isn’t sorted)
Lovely staff so friendly so kind! A more superior bank for customer service than others!!

I ordered a food Delivery through
Just eat for £30 the food never got Delivered But they STOLE £30 out of my account for the FOOD that never CAME.. Just Eat refused to cough back up my £30 ... Liasing between
Just eat who don't answer phones
Email only. NatWest who don't answer calls Niether but push you towards
Live chat which also takes hours to
Get anywhere .. Alternative I got in my vehicles and drove to my W. Bridgeford Branch and after a 50 minutes wait Got the £30 Back into my account ...
That's why my branch of NatWest
Is Tops for me , & yes they are worthy
Of great Feedback results ....
100% W. Bridgeford NatWest Tops
🥳🥳🥳 Nice one🦆 🤔🧐😘😘🤩

Thoroughly impressed with the service of this branch, friendly and knowledgeable. Received some fantastic advice and support for buying a property, highly recommend if you're a first time buyer seeking advice.

Will do anything to avoid helping you in the bank. They tell you to "go on line " for almost everything you need. total useless service