Boots

Sadly the pharmacy was closed and I needed day nurse and night nurse, it was well signed there was no staff 3pm and I got an alternative but no where near as good when you have to work. There was an elderly chap needing his prescription and I felt for the staff member but also for him..lots of shelves are empty and I thought some lucozade will give me a lift and again none..I'm guessing it's supply etc that we see everywhere now but seems ironic if I want a bottle of perfume for £100 I could have it but not what I needed.

When are shops going to realise that not everyone wants to use self service checkouts. There is not even an option at Boots in Chantry Place. It's not as if the prices are cheaper because we have to serve ourselves! I know there are people there to help or even do it for you so why not open a till and let people have a choice. I will always avoid this Boots store if I can for that reason.

I went here to ask if I could buy a 5ml medicine spoon. This could not be sol to me because the pharmacist wasn't on site. A spoon!!! I waited 10 minutes to be acknowledged and this was only when another member of staff needed assistance. I'm really disappointed in the customer service at Boots, Chapelfield, Norwich

Great makeup and skincare selection in this branch. Recently added a Fenty counter too!!

If you seek a certain type of shampoo for your curly/frizzy hair like I do, you won't be disappointed with the selection. So many great shampoos and conditioners. Every time I go in here for one thing I end up buying about ten. 🙃

Just wanted some non prescription eye ointment. Asked the woman behind the pharmacy and she quizzed me about symptoms and then refused to sell it as if she was a doctor not just a sales person. Got it online easily, don't bother coming to Boots unless you want the inquisition.

The busiest location and yet pharmacist is rarely there or short of staff. Lack of knowledge and unable to perform simple tasks like transferring prescriptions to another pharmacy.. I had to go back and forth between 2 pharmacies and my GP for 2 days to sort prescription.. it turned out they gave the wrong information! Tried to sort things out by phone to save myself parking in town but they never pick up!! Wasted time off work, dont bother go there!

It needs Vegan-friendly, cruelty-free (make-up products, shampoo & conditioners/clothes, shoes/baby clothes, skincare/make-up brushes, pyjamas.

These glasses are amazing works on any LED type of lights as well. Street lamps. Traffic lights, aeroplane lights were epic as looked like flying reindeers!!! 😘🥰