Temple Cycles

I love the bike and the crew over at the Brick Lane shop are very helpful. However, it took a month for the bike to be delivered - vs. 24-48 hrs I was promised in an email immediately after the purchase. I wasn't informed about the progress or the shifting timelines until I emailed.

I have only given 3 stars purely down to the ordering process, lack of communication and the bike being damaged when delivered. Now I have my undamaged Adventure 2, I have to commend Temple in building a super bike. It looks amazing in sage green with a brown Brooks saddle. Ride is superb. Thoroughly enjoying it. Thank you….

Thought I’d take a moment to review the shop itself - hopefully there’ll be a review of a Adventure Disc 2 in a few weeks!
I booked a test ride from the Brick Lane store on line and arrived on time to give it a go. The store didn’t have a large AD2 available but had a medium ready to ride as well as a large AD1 (which has a different group set and wheels/tyres) which was fair enough, I don’t think it’s reasonable to expect a store to have every model in every size.
Once the bikes were adjusted to height I was able to take them out for short circuits for as long as I needed. A slight mechanical issue was quickly resolved and I was able to get to assess the bike(s) and get the feel for them.
Back at the store we had time to chat about the models, discuss requirements and options.
Was never once pressured and in fact, as my intention was to decide on colour particularly later, a sale was never pursued - I’ll be ordering online later today!
Staff were super helpful and the after sale support I’ll have with my new bike is really reassuring.
Shop is also beautiful and full of lovely bikes and accessories, what more could you want?

I have visited this store a few times now, last Saturday and the Saturday prior to that, so I can test ride a number of bikes. YouTube has been telling me that 'steel is real' so it was my mission to find out. Firstly, the store is great, small full of character, you can really vibe with the brand; Zulifikar and Pavel really made both visits a great experience for me. They were great, really helpful, offered sound advice and just knew what they were talking about - my bike is a 54cm frame size, i'm 175cm tall, the Adventure 2 bike that was offered to me was a 52cm size. OMG. The bike fit me like a glove, it was perfect. Pavel said I could go for a larger frame, but due to my height, the silver seat post will be visible less. He meant it looks less cool. The bike is sooo cool and it rode brilliantly, I could not stop smiling whilst riding the bike on both occasions. Stunning, it was really stunning. I could tell the difference in the quality of the fame, as my GT Grade has the same Hunt wheels and is wrapped in 35mm Panaracer rubber. All the touch points oozed comfort, style and performance. Had some amazing chats with both chaps, I even started to speak to other potential customers as if I had been working at the store. I prefer to use the term 'brand champion'. I have decided to purchase the bike through a cycle to work scheme, just waiting on confirmation. The lightweight bike is a stunner as well! Thank you!

I have bought Adventure Disc 3 from Temple Cycles. This is a beautifully designed bike. Temple advertises it as 'a super reliable set up for long distance' which is not true. This bike does not fit its purpose!

It lacks safety built-in feature in gear design. Often when I cycle up the hill and try to switch its gear, the chain gets off. Once I put the chain back in, I cannot cycle up the hill and must carry it. Then, for some time I cannot switch my gear as it gets stuck. Few minutes/hours later for some reasons, I suddenly can switch its gear. Few times my chain got off on a busy road. I was lucky I did not have an accident until now.

Temple did have a look at the bike for free. Their feedback was that I should not cross my chain and clean it.

They further have sent me to their partner, Fettle. Fettle has cycled the bike up the hill and confirmed that the chain does get off but when “you do something wrong with it”!

Temple has offered to change the gear at their own cost to the ones they have at lower price range. It means changing the value of the bike from £1885 to £900 and me losing £1000. I had to decline the offer.

Selling this bike is difficult because the lifetime warranty is not transferrable!

You must review their return policy as Temple does not take any responsibility for the product once it was delivered.

A super reliable bike should be able to take an average user with poor cycling skills up the hill at least for a short distance. And, if not, then it should have been written on website.

Bike is great but service very uninspiring, waited nearly a year for a basket before giving up and asking for a refund. Also got hammered with emails for crowdfunding. Maybe fulfil people’s orders before asking for money.

Friendly, knowledgeable and flexible Ben went above and beyond to get me back on the road! A bike shop with integrity 💫 If you want a team to trust, this is the shop for you!

Cannot rate the guys at temple higher. Unreal customer service, quality of the product is best in class and bike arrived super quick. You'd be insane to go anywhere else. Shout out the lads in the brick lane shop. Both top legends