IMO Car Wash
Parc Fforestfach, Pontardulais Rd, Cadle SA5 4BB, United Kingdom
3.9
180 reviews
8 comments
M236+52 Fforest-fach, Swansea, UK
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Monday: 8–19
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 9–17
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 9–17
On the day I used this service their card machine had broken, one of the staff walked down the line of cars to inform us that it was cash only that day and ask us to reverse back to allow the car in front to leave because they had no cash. I didn't see a problem with letting the car in front leave so myself and the 3 cars behind me reversed, then the car in front reversed, then the next car in front reversed, this keep going until the car all the way at the front of a narrow slip way to the car wash reversed back into a busy petrol station to leave. To add to this, one of the cars was having difficulty reversing back out the slip way, so the attendant got into her car a reverse it back for her... during the lockdown... with no mask or gloves.
Once I got to the front I asked the attendant when the card machine broke and he told me that day. So I asked him if it wouldn't have been a better idea to give them a free wash as it wasn't their fault and it would have avoided the entire incident, he started shouting that it was cheeky to say that, it comes out of his pocket and asked if I would have paid for them, to which I replied "yes", if it would have saved putting all those customers out and avoided driving someone's car during lockdown, yes I would have. He could have put them through on the cheapest wash which is £3!
He continued to moan as he went round cleaning my car, shouting things like "There's always one", well that was until he spoke to the lady behind me, then he shouted "That's what he said".
Very, very poor decision making from the attendant.