Stellantis &You Citroën West London

Very friendly and knowledgeable sales rep. Explained everything I needed to know on the test drive, it was a very easy transaction on my new car. Would highly recommend.

Not very happy with the service. I had been waiting since September 2021 to get service. Can't find what wrong about the car and squeaking noice until I told the one of the service staff. The spare part of DS4 a quite waiting long as they all bought from France. Basically tou will wait monthly to get repair when your part of car need to change. I

Very modern cutting edge showroom premises for new and used cars. Promote and professional service. We helped our daughter choose a car and she bought one and very happy with it. 👍citroen Robins&Day Chiswick.

This is how a car dealership should be. Amar has been amazing to arrange a complex test drive.

We took our car in for repair 8 weeks ago and still haven't got it back. I have never experienced such terrible customer service from any business. We still do not know when we are getting the car back. We have no car. No one has answered our multiple messages so we still have no idea what is happening. Will we have a car for Christmas? It is absolutely insane.

Their return policy is fake. On their website they mentioned a car can be returned within 14 days without reason if it is reserved online which is also the legal requirement. I sent a return request on the 12th day after picking up the car but still cannot get a reply after 2 weeks.

After nearly 10 months I was finally able to collect the car I ordered. Logistics have been appalling, with the car going from East London to Scotland to Corby to Sheerness It was "lost" twice. Robins and Day were ever helpful, and I am very pleased with the car and with the help I received at hand-over. The problems appear to be with Stellantis, and with their chosen shipper. Not a good way to treat your sales staff!

Nice and clean.
Very efficient.