New Cross Hospital Eye Infirmary

Visited the emergency eye infirmary today and have to say the service was impeccable. I was looked after so well from start to finish everyone was so friendly and accommodating. I was in & out within the hour and was very impressed. The nurse/doctor that treated me was amazing (I can’t remember her name) and so caring.

I recently went to see a specialist nurse and consultant at New Cross eye infirmary. I was diagnosed with MGD- which is hugely effecting my day to day life.
I’d had my appointment cancelled twice over the last 6 months:
They basically gave me some drops and told me that it’s incurable and they can’t do much else ! When I asked is there anything they can suggest to help me improve it ? The answer from the consultant was no ! Just no !
The nurse was more helpful and gave me a few suggestions:
Since then I have found a whole community of people on the internet and YouTube (including doctors) who have ideas and tips and are just a wealth of help and knowledge ! I won’t name the doctor I saw. But she was extremely unhelpful and I only hope others have better treatment from her !

I attended Eye Infirmary ED today. A34. Walk in service. Busy but the staff appeared to be working incredibly hard to get patients seen in good time. Seen by Nurse Practitioner Ann who was very good and prescribed all necessary treatment. Great service. Thank you.

Went in for cataract operation today and was met by a very friendly and professional team who totally relaxed me and took care of me excellently. Did a fantastic service. Thank you

Went in at 8:15am got seen at 8:30am and was out by 9am with medication and thorough care from the nurse, I think she was called manjeet. Beautiful caring compassionate nurse. Wish all staff was like this lady in emergency services. Cant fault anything. Everything was so clean and even receptionist was really nice. A really positive experience first time using this service.

New to area from Essex. Went in with eye injury. Staff were great and doctor. Did have to wait a while but overall was good. Coffee machine was unavailable and seating for COVID restrictions were out the window but thank you

Absolutely awful! I’ve been told I need to have treatment off the back of a checkup. It’s been a month and it’s radio silent. Even after calling up regularly. The just don’t care when you speak to them on the phone and just want to get rid of you.

Excellent staff and didn't have to wait too long 👍