Rothschild House Group Berkhamsted

The medical care I received on 3 separate occasions from four different doctors since January 2022 has been excellent. (On one occasion a GP asked a colleague to join her for a second opinion.) The assessments were all through, I was given time to ask questions, and all four GPs inspired confidence and trust in their professional abilities. Their care could not be faulted. The only reason I have give this review a four star was the length of time it took to get through to reception, on average around 40 minutes on each occasion. The staff were helpful and informative once I did get through. If the matter of the telephone wait could be addressed this would be a five star service.

Has been absolutely awful recently. Taking an hour to get through. I just got cut off because they closed 5.30 yet it says they are open till 6.30 I have been waiting on the phone for half an hour. I do not recommend them at all.

Brilliant dr Atkinson and every doctor I’ve seen so far

I went in for some check-ups recently and found the medical staff brilliant. Nurse Katie and her trainee very friendly and administered a jab and an ECG test with no fuss. Dr Holland is the epitome of what a modern young doctor should be. She's also very friendly and inspires confidence.