Favorite Chicken & Ribs Stevenage

This is defo better than kentucky. But only gave 3 stars as the staff seem to concentrate more on delivery orders than the customers standing in a queue, then when served you feel like your putting them out. Hopefully have some customer care training before my next visit as the chicken and ribs are really good.

Good ribs from here,it's pot luck if you get fresh ribs and chicken here as they won't be tough and hard to eat but that's the same pretty much anywhere so it's still good munch from here

Often go here. Fast service and helpful staff. I like it here as the food is freshly cooked and tasty. Never had bad food from here why I keep going back. I even like the taste over other chicken shops. Give them a go. If you love chicken I think you will love this place too.

Good hot food, portion sizes have been reduced.

Always fast service and great quality. Much better than the other branches we've tried

Not nice at all. greasy and tasteless. Chips are awful and tasteless, dont recommend

I ordered a six piece bucket but had to be 3 legs for the wife
Turned up with 1 leg
Phoned outlet got the other 2 legs but delivery man asked for the 2 bits of chicken back obviously for someone else been a customer for over 20 yrs but never again

Disappointing
It’s hit and miss with this favourite sometimes it’s fresh and tasty sometimes it’s cold and bland you never know which side you will receive but when it’s good it’s good .
They used to be a lot more consistent with freshness however standards seem to be slipping under new management maybe? I haven’t seen some of the old faces who would provide excellent service and orders.
Drinks options needs improvement massively