McDonald's

Possibly the worst McDonald's I ever had the misfortune of visiting. The first time I went was on a Saturday evening and they were letting teenagers drink vodka openly. One even passed out in the toilet and the police had to come.

The second time I went I tried ordering on the app and it didn't work. Fine, I'll order at the counter then. I went tk the counter and the manager was so rude to me when all I'd done was show him the code on the app it had asked me to show him. He didn't even take my order. I love McDonald's, but I'll never return to this one.

Please for the love of God get some decent staff and get rid of the rude ones.

No fries or milkshake or McFlurries available and the gents toilets needed a very deep cleaning.

If you want magots in your ketchup then feel free to eat here. Apart from the staff there’s very little positive to say about this restaurant.

It’s forever messy, more often than not you’ll have to put someone else’s food in the bin to get a seat. There’s very little room throughout the whole place and it’s consistently full of screaming kids and gang wannabes.

I’d actively avoid eating here at any cost especially with KFC, Burger King and a new a Taco Bell all within a 5 minute walk.

Since COVID hygiene standards have plummeted. Is there a shortage of disinfectant because they ll wipe, poorly, dirty tables with a dry cloth.... 🤔 Leaving stains and debris behind. Don't even get me started on the toilets... 🤮

Kids like to hang out in groups, not eating. Depending on who's on duty; this wont be dealt with leaving nice families feeling uneasy.

Foods alright though.

Went mid afternoon on a sunday. I ordered on the self order screen. Waiting time wasnt too bad, about 5 minutes or so but not many tables available. Other customers dont really distance so somewhat awkward when waiting with other customers walking past, hence the score

Cheapest food in an overpriced High Street. Avoid between 3.30pm and 5.30pm when the schoolkids dominate the restaurant. And the street outside. But why are the fries always undercooked and indigestible? Not just at this branch. I reckon the head office accountants cut 30 seconds off the frying time and saved £1000's on electricity. Burger King fries are so much better these days, fully cooked.

Horrible absolutely horrible, the staff here just stare at you with dead eyes the food is clearly chucked together by someone in a rush and the toilets are absolutely minging! Seriously there are plenty of good eateries in Cheltenham, just this isn't one of them! There's another mcdees on the edge of town if it really must be mcdees! who are a lot nicer with a nice friendly atmosphere, here is just a hangout for the next generation of yobos.

Gens loo just ruined it all:( Seems haven't been cleaned for ages... and still they calling themselves as family restaurant?