I had a single room with a very large bed, so a room for two, I cannot fault the cleanness of my room as well as the bathroom. Reception was first class. Breakfast is great; you can eat what you want, and there are great choices for everyone. It's about a 10 - to 15-minute walk to the old town. I took a very slow walk so considerably longer. I would love to stay there again.
Carol Hurley342 days ago
Only stayed for one night. Rooms adequate and nice and clean. Pillows were abit hard for my liking, huge double bed. Cosy and everything you'd need..ie even a hair dryer!.... Didn't sleep too well as next door a woman was screaming for couple hours sounded like she was being tortured was debating whether you call the front desk. Girl in the front desk was very nice we ordered food in. Had a nice stay. I would stay again...
Hans Chowdhury342 days ago
Member of staff on reception was excellent and a credit to the company. Breakfast was very busy and there was a non stop queue for the solitary coffee machine. Needs a second or third one really .
Colin Taylor1 year ago
Worst hotel I have stayed in my 40 year career. Poorly decorated no shower gel. Loo didn't flush correctly and a Police Officer sat outside the room next door all night. One coffee machine for a full dining room. Had to wait nearly 15 mins for the que to finish.
Valerie Moss1 year ago
Room was only okay, clean but bed hard and lumpy and laminate peeling from units and floor. However hotel was quiet, convenient for town centre and lady on reception very helpful
Philip Hatvany1 year ago
I booked a room on the 28th November 2022 at Ibis Stevenage Hotel for one night for the 7th December 2022. I then received an email dated 5th December saying they had cancelled my reservation without giving a reason. Do not book this hotel - you cannot trust them!
Danny1 year ago
In fairness it was clean and had a kettle, but that the best I can say and that’s the minimum I expect from a hotel not the best the room was tiny I mean prison tiny it was cold and just not nice also to pay for our own parking is a little bit of a joke.
The Master2 years ago
Disgraceful hotel. Like the nearby Novotel (also owned by the French Accor group) this hotel cancelled bookings for genuine guests with no notice or reason given, because they’re no longer open to the UK public. I’m sure you can work out why.
Avoid this place if they ever do bother to reopen, can only imagine the state it will be in..
Reception was first class.
Breakfast is great; you can eat what you want, and there are great choices for everyone.
It's about a 10 - to 15-minute walk to the old town. I took a very slow walk so considerably longer.
I would love to stay there again.
Rooms adequate and nice and clean.
Pillows were abit hard for my liking, huge double bed. Cosy and everything you'd need..ie even a hair dryer!....
Didn't sleep too well as next door a woman was screaming for couple hours sounded like she was being tortured was debating whether you call the front desk.
Girl in the front desk was very nice we ordered food in. Had a nice stay. I would stay again...
Avoid this place if they ever do bother to reopen, can only imagine the state it will be in..