The Gate Hotel

I stayed here for two weeks with my partner and 4 month old baby. They had no travel cot for her to sleep in even though the website said just ask at reception. No staff working and if they was wasn't very helpful. Whenever I came In or out there was no one on reception. My room was clean but the bedsheets were ripped and stained. The towels had holes in. For the two weeks I was there our room was cleaned once. They only really came in to change the bin. I had to buy my own kettle as it was filled with limescale. At first we was told we couldn't leave our buggy downstairs (we was on second floor and there's no lifts). Then when others started leaving there's we did too. Very old decor. Breakfast is over priced for what you get.

Not unlike staying in my gran's spare room, Missing many of the amenities of other hotels. The furniture and decor is old, no electronic locks on the doors, the front desk isn't always staffed, and the rooms have no AC. That being said, the rooms are large and the beds are comfortable enough, the staff were nice on the occasions I saw them, and the TV package and Internet access were good.

Mixed bag overall. Might stay again, but only if I really had no other choice.

Walked in to book room took key and went straight out. On return at 9.30 pm reception unmanned. In room no soap no shower gels and bath towel was old with a large hole in middle. Floors dirty and dusty. No one to complain to, the 'emergency' ext 200 was dialled but no answer. Same in the morning no contact available. Rubbish for £60.00

Disgusting service from reception no welcome what so ever and no manners. room was vile plenty of health and safety issues was not worth £70 a night. Needs a lot of updating with fixtures and fittings.

We stayed here for 2 nights in February. There was a delay when we arrived with our room. Not sure why as it was past check in time. The room was lovely but it had the feel of a refurbished motel. It was apparent the floor had not been cleaned on the second morning as sand was still there!! The reception area was nice. However there is no restaurant and we were disappointed to be told that breakfast could be bought in the food truck int he car park. It was a real shame as our road trip in Florida had lovely stays in really good hotels. Biggest disappointment was the bar! The barman was not particularly helpful when I asked him what beers he had. We had one drink and left. On the second day we ordered rum punch which was supposed to be their signature and best selling drink. I could not detect a trace of rum in it. We felt ripped off here. Would not recommend it.

The worst hotel in the world. very rude owner. we waited 2 hours outside the hotel to be told we were to come in the evening. I had a reservation. Never !

Excellent hotel! Clean, bright and comfortable rooms, the room has everything you need a fridge, kettle and dishes. Very friendly and helpful woman at the reception, definitely five stars!!!

Possibly the worst hotel I have ever visited, nobody present in reception, a phone to dial 200 for attention, which I phoned three times before getting an answer, a lady then came over to reception, I was looked up and down and greeted with “there are 24 cameras in here and I will watch you on all 24 of them, the only place I don’t have a camera is in your bedroom”, I felt extremely uneasy and just sort of looked back at her shocked, to then she said “this hotel is for working class, just so you know”, the hotel smells of stale cigarettes, I don’t know how this lady can judge and pick and choose her guests, I did not see one other person there, the hotel is in extremely poor condition, I had to give it a one star rating, if given the option of no stars I would have definitely chosen that. Stay clear!!!