De Vere Latimer Estate

This is a terrible place. We had a horrible experience. We were getting married at a nearby venue. The staff were rude and dismissive. The rooms were awful. Literally travelodge style rooms at 5 star prices. We got to our room and there were spiders everywhere! I had to kill 6 spiders. The staff even said they constantly get complaints about the rooms and they would recommend we move hotel! Who says that?? There is no service. No one to call if you need something. No concierge. Nothing. It’s the worst hotel experience I have had. Never stay here.

Lovely location and buildings. Everything was well-presented, the staff were really friendly and helpful, and loved our dog! The whole venue was very dog-friendly, although the room (which was very nice) could have done with a fridge for the dog food.
The evening meals and breakfasts were very tasty and good-sized portions.

I booked this hotel for my Husbands birthday present and booked the superior room as a 'treat'. This hotel is definitely not a treat and the room was not superior! I've stayed in nice Ibis Budget Hotels. So gutted as I had looked forward to it for weeks as we are currently living in a building site. The advert has very misleading photos. I've never complained at a hotel even if it is a bit run down for the price but this was actually dirty. Stains all over the carpet and the throw on the bedding, rotten bath panel, and a damp smell, the carpet was folding up and the windows and walls were dirty. We travelled 4 hours and had 40 minutes to arrive, get a shower and go on to Harry Potter Studios I notified the hotel when I made my first complaint, and they sent maintenance but nothing was achieved. I then had no choice but to use the shower as we needed to leave in 15 minutes. Still, no manager arrived. We then for the first time ever decided to just leave and hope we could book somewhere else. I could probably stay in a run-down room but not a dirty one. Was not the birthday treat we were expecting! Like I said I've stayed in better Ibis Budget hotels this was more like a student hall or hostel

Beautiful settings and cosy room.
I booked a superior room for me, my husband and baby.
It was clean and tidy which was what we wanted. Tea, coffee and kettle. Thick fluffy towels and a couple of toiletries. I would say a couple of flannels wouldn’t go a miss but apart from that was a very pleasant stay.
We had dinner in the restaurant and breakfast next morning can’t complain was all tasty!
My only issue I could say was the coffee machine but awkward to use, not the best.
Staff were all polite, even the younger ones. Very nice and good service overall.
Loved the library, for drinks and food.
I would visit again

Beautiful rooms , lovely and clean . The lounge area was very relaxing and bright. the lady who dealt with me at reception was lovely and friendly extremely helpful. The breakfast was fantastic a small selection but very well presented and cooked
The grounds are beautiful and I can only imagine how lovely it will look at Christmas
Only down side was bar service extremely slow and was served drinks with unknown particles floating in it :/
but over all a wonderful stay and would highly recommend .
I will definitely return

Unless you physically have your room key in your hand, your booking isn't secure!

They cancelled the bridal suite where the bride to be was meant to stay the night before her wedding LESS THEN A WEEK BEFORE THE WEDDING!!! They also cancelled all the Wedding's party's rooms... Luckily our bookings for the wedding day itself were kept!

They relocated everyone 15-20 minutes down the road and gave little to no compensation to everyone. A few drinks vouchers for the other hotel and a very small bar tab for the wedding day... otherwise all we got was a "sorry". I also left 5 messages (via phone and email) for a manager to call me back and no manager ever did.

And on the wedding day, one of the staff member behind the bar wasn't old enough to serve alcohol so effectively there was only 1 person behind the bar.

The customer service received from this estate by all the wedding party was nothing but terrible.

Think twice before booking here, especially if it's for your wedding

This is one of my favourite wedding venues to work at!

Spectacular settings and friendly staff. Highly recommend for couples looking for somewhere to get married.

I look forward to my up and coming weddings working here.

Visited this place for the first time for a meeting/conference and the grounds and facilities were immaculate.

Finding the venue is easy enough as postcodes via SatNav work without confusion. It’s best to head to “main reception” on arrival as multiple car parks are located with close proximity to each building/house.

The faculties are very good, spacious and bright with tonnes of power plug points and breakout areas with ample seating.

Would definitely revisit.