Cathedral Hotel

Pros
New management team
Staff felt customer focused
Great price if you just need a bed or business travel
Big TV in each room
Great Aircon
24 hour desk
Cute large Victorian formal garden next door.
Cons
Rooms are very compact (but plans are to enlarge and refurb)
Mattresses are poor

Booked a room here based on the photos on Google and agoda where I booked it from. I knew it was a cheap and cheerful hotel but jesus, I've seen better jail cells. The room if you can call it that, was more like a cupboard with a bed and TV in there. Not even enough space to stand up let alone walk around. Checked out within an hour and booked an actual room in a proper hotel elsewhere.

I LOVED it didn't think I would as I have been claustrophobic in past but the air con was brilliant and I really enjoyed my stay the bedroom and bathrooms were very clean and staff polite the room is compact with no windows but it's very clean and cool I would stay again!!!!!

Over all no complaints room was a bit cold but that didn't really bother us

Enjoyed our stay here, we booked at very short notice, and it met our needs.
The staff were very friendly and helpful, and were available at all hours.
The room was quite basic but comfortable. It definitely had more character than a Travelodge! And the self contained apartment style gave us a lot of freedom to come & go as we pleased and cater for ourselves.

The reception was a little hard to find as it was in the old building, but the lady moved above and beyond for us. The hotel is currently being refurbished and we had one of the newer rooms. I was really worried at first and when I got there was so glad, great value for money and very clean. Got a little cold at night could’ve done with a better heating system, and no mugs in the room! If you want a drink you need to bring a cup. But overall was very happy with the stay! These reviews need an update!

Terrible. Room smelt awful and hadn't been properly clean, evidenced by the dirty socks in the bathroom from a previous occupant. Shower was coming off the wall and took about 5 minutes to warm up. Door to the bathroom hanging off hinges. Holes in the walls. Someone screaming to be let in to the hotel at 5 in the morning. I stay in Norwich regularly but will never return to this hotel. Only good thing was the staff were friendly.

I wish I had read the reviews before I stayed here . My room was like a broom cupboard, freezing cold , no window, no loo . Door to room was literally at the end of the bed. Was too tired to book elsewhere but couldn't wait to leave in the morning. Staff friendly though.