Bells Kia
Bedford Rd, Northampton, NN1 5NT, United Kingdom
4.6
395 reviews
8 comments
64M9+87 Northampton, UK
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–17
Sunday: 10–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–17
Sunday: 10–16
They were really helpful on working around us for when we eventually picked the car up (even though it wasn't ideal for them), due to us being away and various other reasons!
We dealt with 3 different sales people from order to pick up as 2 left the business unfortunately, but the last, Ricky Rose, was exceptionally helpful and professional. He took plenty of time to show us around the vehicle and how things work and followed up the next day to check we were happy with everything.
Ricky Rose is a true professional who takes time to understand the customer needs and offers a suitable solution. His attention to detail and fantastic customer service skills are second to none.
We will definitely use the Kia Northampton garage again in the future.
The whole sales process was seamless. Even after we had signed on the line, communication from Ricky was outstanding and we felt connected to the dealership and Kia as a brand.
Our car arrived earlier than expected which helped us out greatly on a personal level. Ricky was aware of this and he was just as pleased as we were.
Great customer service comes naturally to Ricky and we feel lucky to have crossed his path while making such a large purchase. Already thinking ahead to our next car which will likely be another Kia based on this experience. Thanks Ricky and the team at Bells Kia.
He always answers immediately to any queries or questions or doubts and always reassures. He greets you with the most wonderful smile and friendliness. Keep up the excellent work Ricky! We are so grateful