Barnoldswick Medical Centre

Shouldn't be allowed to open as a practice. Shocking misdiagnoses, lack of follow ups, leaving referrals open, having to chase up multiple times things that should happen automatically, ongoing miscommunication between staff causing mistakes to be made, administrative staff and reception staff.... well I don't know how they sleep at night knowing what an appalling job they do.
If you have elderly or vulnerable relatives who use this practice PLEASE check up on the care they are receiving.
Agree with the other comment about Linda being rude too.
Multiple emails to practice manager who does not reply, waste of time.
Referred to ombudsman.

In response to their reply: factually incorrect. I have followed up with all evidence of their lack of response to open complaints, open diagnosis after months, records from insurers of all correspondence and lack of replies AND the issue with the insurance is NOT closed. Maybe they should be spending some time dealing with open issues/ complaints from your patients instead of replying to google reviews ?

We are passing though on a boat. My wife wanted a simple thing sorting. They wouldn't let her register as a temporary patient as we didnt have a physical street address in the area. Thus she couldn't get sorted. Absolutely awful. What's the point in them being there. If they can't even do the simple things like helping people then they may as well shut the place down!

Cannot fault Dr Bryan or the surgery on visit yesterday. Rang up with dental infection that had spread too eye (Harrison dentists appalling). Within 10 mins of my 1st call, GP rang back & asked when I could come in. 40 minutes later, I was home with a script. Hopefully I'll soon stop looking like elephant woman 😁

A real shambles. You can be waiting ages for the phone to be answered. There is zero privacy at the reception desk and long queues. I wish there was another practice in town; if there were one, this place would close down within months.

I have always found the staff to be helpful, professional and pleasant. I have never had a bad experience when contacting them.

Service is pretty much non-existent.
It's a shame because it used to be good and the staff are always as helpful as they can be

Shame you have to give it at least 1 star. They deserve a minus score. Changing procedure then lying about it. Reception staff NOT giving prescription requests to the doctors, leaving patients without medication for what can at times be weeks. Doctors not listening to you, or filling a full prescription leaving you with only part of the medicine you need. The staff don't just need retraining, they need replacing. If I ever acted like that at work or spoke to customers like that I would be fired immediately. We turn to you when we are at our worst and most vulnerable, and you don't care. Shame on you.

My boyfriend called to to a painful knee to be told to take a picture and then they perscribe steroid cream!!!!! Absolutely a waste of space this is not good enough at all! How is this not neglect!? Why are we paying tax for this!?