St Heliers Medical Practice
15 St Heliers Rd, Birmingham B31 1QT, United Kingdom
3.1
62 reviews
8 comments
C26F+WR Birmingham, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
The world is returning back to normal yet the Dr's hide behind covid to triage people over the phone which does not work.
Previously had to try three different prescriptions as was skin condition was incorrectly diagnosed by photos, and all 3 times didn't see a Dr.
Today I tried to call inrelation to another issue. The receptionist was blunt, was on hold for 35mins and then the phone went dead.
Will be moving GPs ASAP and could not recommend this service to anyone. Just upset I have to try and contact them again in the meantime.
I pity anyone who is seriously ill and has to use this Dr's
I would like to also thank you Dr Teresa Collum for all her help and support relating to my kidneys. All doctors I have come into contact with via telephone have been so supportive and helpful because I know I can be an anxious patient about my health (physically & current).
I would also like to thank you Dr Roopashree Bhat at St Heliers Medical Practice for all her help and support regarding my Scoliosis of the Spine. Thank you 😊 Dr Roopashree Bhat for doing the Physiotherapy referral to Royal Orthopaedic Hospital Birmingham.
Every member of staff I have spoken or came into contact with have been so helpful and supportive. Thank you nurse Yolanda for doing my blood test as you are a very reassuring person.
The whole practice team at St Heliers Medical Practice - Northfield Health Centre very helpful and supportive to any query that you may have.
Many Thanks 😊
Mr Welford
(Patient at St Heliers Medical Practice)
By 1:30 I was back home after a thorough examination, diagnosis, an online treatment plan and a refers, to The Orthopaedic Hospital.
What a fantastic Practice we have at St Heliers. Just brilliant.
Thank you to all the amazing doctors, nurses, support staff and receptionists
I have lived all over the UK and this is by far the worst GP practice I've ever had to use, before it merged it was ok, now it's atrocious. During Covid the GP sent a text saying they wouldn't see anybody unless it was cancer related. They regularly lose my repeat prescription requests and stop my prescription without telling me causing me withdrawal effects. GPs and Nurses when you see them are ok, but it's nearly impossible to get an appointment as phone lines are always jammed, you aren't allowed into reception without an appointment, and the online system doesn't work!