Boots Opticians Cleveleys

Poor customer service. Poor appointment management. Staff were oblivious to the waiting time. Ultimately I was overlooked. Not a satisfied customer.

Great name great store

Recently attended for my annual eye test and from start to finish the staff were excellent, friendly, polite and knowledgeable, the Optician took time to chat and discuss my test and came across as someone who Boots should be proud of. Altogether I felt like I had been listened to and it was definitely a better experience than I've been used to at other well known high street opticians

useless at answering the phone I waited over 15 mins with call after call going dead !!!!!!!!

Went to boots opticians in cleveleys today staff were amazing and so very helpful
I have problems with my eyes and was scared and confused really
Then the lady who did my eye test wow spent so much time with me explaining everything to me just so very impressed
All I can say is thank you so very much

No one ever answers the phone! Myself and my husband recently placed an expensive order for glasses but can't get through to arrange collection!

what a place staff are so unhelpful and have an attitude from the minute you walk in the shop we had two appointment's today and yes, we were ten minutes late for the first one, but both were one after the other only to be told they could only see one of us , just who do they think they are the high street is full of opticians money walks in this day and age customer service appalling at BOOTS it would seem obvious that they think there special and over £200 pounds just walked out the door never to return so my message is look elsewhere and stay away from boots if i could leave No starts i would