Great pharmacy in an enormous Tesco Extra store, so glad I got directions for the nearest Tesco off Google, went back the following week to do our shopping. Quite happy to travel 39min to such a great store.
Andrew B180 days ago
Turned up Friday for prescription for my daughter and they only had a third of the prescription and gave us a form saying we owe you these items we probably won’t get them till Monday but we will call you Monday. Guess what no call nothing. Been calling for last hour it just rings and then someone picks it up and immediately hangs up the phone. Disgusting service . Stressful enough having a really poorly child and these clowns feel it’s acceptable to just hang up the phone. Train your staff in customer service
Debra Whitehead241 days ago
Absolutely terrible. Told get GP to do another prescription and still couldn’t do prescription! Went to Boots - job done. Every time you go to Tesco 4 behind counter only one serving even if queue goes back down the aisle!! Needless to say won’t be going back.
Michael Baxter333 days ago
Dropped to 4 stars, hopefully temporarily. After Covid, has gone down a bit, but so has pretty much everything health related. There are new staff and they need time to get up to speed.
Prestige Details1 year ago
What takes 35 minutes to get my prescription?!?! Customer service is absolutely horrendous as well ! What a joke ! Terrible ! Hopefully something is done soon about the time taken to get a prescription !!!!! And the staff attitudes amongst many things!
Pete2 years ago
I've never had problems with repeat prescriptions at Tesco Pharmacy, that were not caused by operator error at the Dr surgery level. They even let you know your prescription is ready for collection, should they have your mobile number on record. A really good service.
Niraj jung2 years ago
Wish I could give no stars at all, they always make you wait and say they are short on staffs. Please don't open the pharmacy if you can't serve customers within proper time. It's not only once, it's the same story always. Customers don't have time to wait for lazy staffs like you, we have somewhere to go... especially to work. I always get late for work because of tesco pharmacy. .... in hell
Kelly Fletcher2 years ago
Took over an hour to get through on the phone,someone kept hanging up the phone
