Saffron Health Practice

I'm sad to see so many bad reviews when myself and my husband have only received the most professional, quick and compassionate service.

It's true, it is a nightmare to get through. But we've always been able to get an appointment on the day which involves a Doctor's telephone appointment first, and then going into the surgery if necessary.

Thank you Saffron Health, we really appreciate such great service in a time where everything seems to be falling apart.

I called the GP this morning to book an appointment for my Daughter, and explain to the Lady in the reception exactly the reason I called in and she said I'm going to put you on the telephone call list. I said this is not the reason I called in. I said I want to see the Dr Face to Face. She said no We can't do that, I was 1 of the first one I called in this morning, She was going on and on and on only We can give you an appointment Dr telephone call. I request to speak with the manager and was making an excuses saying the manager is busy. I'm sure the manager was next to her!.. She DIDN'T book me an appointment PLUS and She put the phone down on me, how unprofessional is this shame on her, and for those who trained the staff to be like that unprofessional!....

This is the worst GP we have ever been with.
Staff are rude and Doctors there don’t know what they doing. They just try to get rid of you.also you never manage to get hold of them their phones always busy and their online app is always full . We are glad we have moved to a different one .stay away from this GP as much as you can

This practice is a disgrace. One can only book appointments for the same day (through the online service or phone) and these are all booked out as soon as one tries to go on it early in the morning. Apparently people that work full time and are on their way to work at 7 in the morning have to drive while trying to call the practice??? How can this GP no longer take prebooked appointments like they used to before pandemic?? I am not one to complain but it is unacceptable that this practice still acts as if we were under full on pandemic after all other businesses have gone back to normal practices and standards. I cannot help but being sarcastic! I will have to go online at midnight tonight to hopefully get an appointment for tomorrow!!! If I could I would not even give you 1 star.

You will never get to see your doctors or even get a phone call back. Do yourself a favour and go A&E before you die.if I could give it a 0 I would because I'm disabled and have complex health need so when my conditions flare up they say a pharmacists will give me a call, a pharmacists called and said I'm not sure what to do. One staff will refuse you an appointment and another will put the phone down if you try to plead with them.

Saved my life and has cared since. The telephone system rings me back when i’m 1st in the telephone queue. All the staff are really polite and the doctors have been great. Another reason to put GREAT in front of Britain.

Worst doctor surgery going and i haven't ever even seen anybody! Can NEVER get an appointment. Ring up first thing and the ques already full so by the time you get through they're all booked up. Cant book doctors appointments in advance and you cant book at the desk either!!!!! My partner who has kidney failure has literally never been able to get an appointment either! Literally the most useless place going.

When are you sick then book appointment to visit doctor. But doctor did not give any prescription or medicine until more serious when you are health more serious then give antibiotics. Before you bye super shop paracetamol and ibuprofen.
What is the service about Gp I can’t understand. West of time to going Gp.